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Handling Complaints
Imparta
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Corporate / Group Training
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United States of America
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On-site
“I’m sorry – it’s just not good enough.” If your complaints team is still responding with standardized, impersonal communications, you...
Boosting Technicians’ Customer Service Performance
Goldy Ventures
|
Corporate / Group Training
-
Multiple (2)
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Virtual Classroom, On-site
Did you know that it costs six to seven times as much money to capture a new customer as it...
The Power of Fundamentals in Customer Service Workshop
EduLeader
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Corporate / Group Training
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Intermediate level
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United States of America
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On-site
This workshop is designed to help strengthen customer relationships through the development of yourself as a leader. Understand yourself and...
Conflict Management For Telephone Call Centers - E-Learning
Vistelar, LLC
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Professional Course
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From 47 USD
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Online
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Self-paced Online
Learn Vistelar’s non-escalation, de-escalation, crisis intervention, and personal protection methodologies that addresses how to: Provide better customer service Predict, prevent...
Customer Oriented Company
Luxoft Training Center
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Professional Course
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From 220 EUR
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Online
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Self-paced Online
This training has the objective of developing a strong customer oriented attitude in Luxoft by developing the critical skills for...
Serving Customers, Clients, or the Public
Lighthouse Leadership
|
Corporate / Group Training
4.0
(1)
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From 1,900 USD
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United States of America
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On-site
Highly interactive, skill-based, and evidence-based learning workshop incorporates all elements of the Knowles Adult Learning Model, including many of the...
PFP Designation (Course Bundle)
Canadian Securities Institute
|
Professional Course
5.0
(1)
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From 275 USD
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Online
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Webinar
Learn proven strategies on how to best serve your clients' individual needs through financial planning. Gain comprehensive knowledge of the...
Sales through Service Leadership
Imparta
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Corporate / Group Training
-
United States of America
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On-site
Getting the balance right between securing sales targets and staying on the customer agenda is hard. Leaders and managers have to...
Conflict Management For Contact Professionals - E-Learning
Vistelar, LLC
|
Professional Course
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From 77 USD
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Online
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Self-paced Online
Learn Vistelar’s non-escalation, de-escalation, crisis intervention, and personal protection methodologies that addresses how to: Provide better customer service Predict, prevent...
Conflict Management For Customer Service & Sales
Vistelar, LLC
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Corporate / Group Training
-
United States of America
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On-site
Become a certified instructor or practitioner of Vistelar’s non-escalation, de-escalation, crisis intervention, and personal protection methodologies — specifically designed for...
Customer-Centric Enterprise: Scale Product Lifecycle Management
edX
|
Professional Course
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Intermediate level
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From 199 USD
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Online
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Self-paced Online
This course provides a flexible and customizable playbook to build out a Product Enterprise and evolve an organization’s Business Model....
Relieving Call Center Burnout
Goldy Ventures
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Corporate / Group Training
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Top 10 Course
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Multiple (2)
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On-site, Virtual Classroom
Call center agent attrition in the United States hovers around 30–50 percent; and burnout is a pervasive contributor to this...
Applied Magic: Disney Principles & Practices
Lifetime Learning by Ball State University
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Professional Course
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From 3,900 USD
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Muncie
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Classroom
Learn from the world’s best in both employee engagement and customer experience and apply it to your own organization. What...
IT-Ready Technical Support
CompTIA Tech Career Academy
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Professional Course
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From 8,500 USD
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Multiple (4)
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Classroom, Self-paced Online
There’s constant opportunity in tech for jobs that pay well and have lower unemployment compared to the national average, according...
Conflict Management For Security & Loss Prevention
Vistelar, LLC
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Corporate / Group Training
-
United States of America
-
On-site
Become a certified instructor or practitioner of Vistelar’s non-escalation, de-escalation, crisis intervention, and personal protection methodologies — specifically designed for...
Fundamentals of Successful Sales
Goldy Ventures
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Corporate / Group Training
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Multiple (2)
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On-site, Virtual Classroom
This course is designed to provide the tools sales professionals need to effectively meet the competitive and challenging market they...
Deliver No-Code/Low-Code Products that Delight Customers and Stakeholders – Product Development and Management Skills.
edX
|
Professional Course
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Beginner level
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From 199 USD
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Online
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Self-paced Online
This course describes how training professionals can use product development and management concepts to build training programs for citizen developers....
Conflict Management For Public Safety
Vistelar, LLC
|
Corporate / Group Training
-
United States of America
-
On-site
Become a certified instructor or practitioner of Vistelar’s non-escalation, de-escalation, crisis intervention, and personal protection methodologies — specifically designed for...
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