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Customer Service Excellence for Commercial Business Clients - Role Playing for Business Managers
BEVA Global Management Inc. / BEVA Learning Institute
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Professional Course
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12/18/2024
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From 999 CAD
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Online
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Virtual Classroom
Welcome to our "Customer Service Excellence for Commercial Business" course for business managers, a dynamic and interactive learning experience designed to...
Learn to Lead an Effective Customer Service Team
Lorman Education Services
|
Professional Course
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From 99 USD
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Online
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Self-paced Online
Use an outsider's perspective on identifying engagement behaviors you can use to lead your customer service team to success. A...
Customer Service Excellence: How to Win and Keep Customers
AMA - American Management Association
|
Professional Course
4.8
(9)
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Multiple (4)
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From 2,295 USD
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Online
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Virtual Classroom
Customer service excellence will give you the competitive advantage you need to survive in a tough and increasingly uncertain business...
How to Deliver Exceptional Customer Service
Pryor Learning
|
Professional Course
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Multiple (5)
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From 199 USD
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Online
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Virtual Classroom
Today, keynote speakers are all focusing on the importance of customer service and satisfaction as the critical components of a...
Customer Service Manager Training
AMA - American Management Association
|
Professional Course
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From 249 USD
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Online
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Self-paced Online
By applying the concepts in these learning assets, any manager of a customer service team can build and sustain an...
Frontline Customer Service Representative Training
AMA - American Management Association
|
Professional Course
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From 249 USD
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Online
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Self-paced Online
Customer service professionals who interact with customers on a daily basis need the right skills and mindset to do so...
How to Resolve Customer Complaints on the Spot
Pryor Learning
|
Professional Course
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From 199 USD
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Multiple (2)
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Classroom, Webinar
Today, people have an ever-increasing number of choices when deciding where and with whom to do business. Customers are more...
Customer Service Skills - Experience™ Digital Learning
ASLAN Training & Development
|
Professional Course
5.0
(2)
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From 79 USD
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Online
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Self-paced Online
The Experience (XP for short) digital learning program is designed for customer service reps that influence the customer experience most....
Exceptional Customer Service
BEVA Global Management Inc. / BEVA Learning Institute
|
Corporate / Group Training
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From 399 CAD
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Online
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Virtual Classroom
This BEVA course will raise awareness of the importance of customer service (internal and external clients), identify behaviours and work...
Customer Service
BEVA Global Management Inc. / BEVA Learning Institute
|
Corporate / Group Training
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From 370 USD
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Online
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Virtual Classroom
Each and every one of us serves customers, whether we realize it or not. Maybe you're on the front lines...
Delivering Seamless Internal Customer Service
Proven Training Solutions
|
Corporate / Group Training
5.0
(45)
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Multiple (2)
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On-site, Webinar, Virtual Classroom
Treat and talk with co-workers like they're customers - what a novel concept! Improve communication & collaboration. The Delivering Seamless...
How to Lead a Customer Service Team
Pryor Learning
|
Professional Course
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From 199 USD
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Online
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Webinar
In today's world of social media, customer service teams are a critical element to the success or failure of your...
Why Customer Service Reps Are Providing Poor Service and How to Stop It
Lorman Education Services
|
Professional Course
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From 99 USD
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Online
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Self-paced Online
Understand why customer service reps are providing poor service, and learn how to fix it to retain a favorable relationship...
How to Make Your FAQ Page the Ultimate Customer Resource
Lorman Education Services
|
Professional Course
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From 99 USD
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Online
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Webinar
Understand the benefits of having a FAQ page and some of the pitfalls when the page is not handled properly....
Handling Difficult & Demanding Customers
Proven Training Solutions
|
Corporate / Group Training
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Multiple (2)
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On-site, Webinar, Virtual Classroom
When the difficult or demanding customer is IN CONTROL, we are OUT OF CONTROL. Learn to manage the situation. One...
Customer Service: Elements for Success
Addison Solutions Academy
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Corporate / Group Training
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Online
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Virtual Classroom
Customer service refers to providing high-quality care to customers to fulfill their requirements and develop solid relationships with them. This...
Customer Support *NEW*
BEVA Global Management Inc. / BEVA Learning Institute
|
Corporate / Group Training
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From 499 CAD
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Online
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Virtual Classroom
Customer support used to mean a face-to-face conversation with a customer, or a phone call. Today, technology has changed how...
Customer Negotiation Techniques
Lorman Education Services
|
Professional Course
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From 99 USD
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Online
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Webinar
Learn negotiation techniques that keep the customer happy without giving in to every demand. Customer retention is top of mind...
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