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Customer Service Management
LCT International
|
Professional Course
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Multiple (2)
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Classroom, Self-paced Online
Customer Feedback Analysis Using AI
Ventara.ai
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Corporate / Group Training
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From 397 GBP
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Online
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Virtual Classroom
This course explores how AI can be used to analyze customer feedback and improve product development. Participants will learn about...
Problem Solving in Service
Chart Learning Solutions
|
Professional Course
4.3
(3)
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Intermediate level
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Online
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Self-paced Online
If you are not part of the solution, you are part of the problem. A problem is any obstacle that...
Understanding and Improving Assertiveness
Addison Solutions Academy
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Corporate / Group Training
4.9
(13)
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Online
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Webinar
Unlock the power of assertiveness with our comprehensive course, " Understanding and Improving Assertiveness ." In today's dynamic world, communicating...
Dynamic Interactions
Exec Comm
|
Professional Course
5.0
(3)
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Multiple (5)
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From 575 USD
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Online
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Virtual Classroom
Face-to-face conversations give you an increasingly rare opportunity: the chance to use all your communication skills to influence someone. During...
How Government Works
Building Blocks Learning Network
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Professional Course
3.0
(1)
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From 1,095 USD
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Multiple (2)
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Classroom, Virtual Classroom
This workshop provides both a broad and a detailed road map of government. You will learn about the mechanics of...
MCs and TB Submissions
Building Blocks Learning Network
|
Professional Course
4.5
(8)
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From 1,095 USD
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Multiple (2)
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Classroom, Virtual Classroom
Cabinet and its committees—of which the Treasury Board is one—provide the forum in which Ministers make decisions on government policy...
Call Center Supervisor Certified
Management and Strategy Institute
|
Professional Course
4.9
(17)
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From 200 USD
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Online
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Self-paced Online
The call center supervisory role can be challenging, and not everyone has natural leadership skills in this area. This certification...
Customer Service Skills
Master Connection Associates
|
Professional Course
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Online
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Self-paced Online
Individual customer service skill development modules: Understanding Behavioral Styles, Handling Customer Complaints, Delivering a Great Customer Experience, Skills for Success...
The Positive Alternative
Master Connection Associates
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Corporate / Group Training
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Multiple (2)
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Self-paced Online, On-site
The Positive Alternative (TPA) is the baseline enlightenment customer service workshop for all employees. Everyone in the organization must understand...
Reveal the Secrets - Customer Insight Training
Learn2
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Corporate / Group Training
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Online
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Self-paced Online
Reveal the Secrets is a powerful experience for any business seeking clearer insight into their market. This experience focuses on...
Customer Service Excellence: Virtual Training (1.5-Hour)
IdeaGuides: Training and Meeting Facilitation
|
Corporate / Group Training
5.0
(3)
-
Multiple (2)
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On-site
This powerful, tailored, 1.5-hour workshop will give your staff more than just the foundation on providing good internal and external...
Customer Service Excellence: Virtual Training (4-Hour)
IdeaGuides: Training and Meeting Facilitation
|
Corporate / Group Training
5.0
(2)
-
Multiple (2)
-
On-site
This powerful, tailored, 4-hour workshop will give your staff more than just the foundation on providing good internal and external...
Customer Service Excellence: Virtual Training For Call Centers (1.5-Hour)
IdeaGuides: Training and Meeting Facilitation
|
Corporate / Group Training
-
Multiple (2)
-
On-site
This powerful, tailored, 1.5-hour workshop will give your staff more than just the foundation on providing good internal and external...
Customer Service Excellence: Virtual Training For Call Centers (4-Hour)
IdeaGuides: Training and Meeting Facilitation
|
Corporate / Group Training
-
Multiple (2)
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On-site
This powerful, tailored, 4 and 8 hour workshop will give your staff more than just the foundation on providing good...
LEAP® Into Service Recovery
Master Connection Associates
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Corporate / Group Training
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Multiple (2)
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Self-paced Online, On-site
Service recovery is one of the most critical components of Service Excellence and Delivering World Class Service. ‘L.E.A.P.® Into Service...
Learn to Lead an Effective Customer Service Team
Lorman Education Services
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Professional Course
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From 99 USD
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Online
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Self-paced Online
Use an outsider's perspective on identifying engagement behaviors you can use to lead your customer service team to success. A...
Customer Service Essentials Virtually Facilitated Workshop
TrainSMART Inc.
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Corporate / Group Training
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Online
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Virtual Classroom
By the time a consumer reaches a live customer service rep, their patience has often been tested. Between longer wait...
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