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Delivering Exceptional Customer Service
Wronski Associates
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Corporate / Group Training
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Online
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Virtual Classroom
This course provides a review of the importance and benefits of providing exceptional customer service. Participants will identify their external...
Commitment to Extraordinary Service
Infopro Learning
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Corporate / Group Training
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Multiple (2)
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Virtual Classroom, On-site
The Commitment to Extraordinary Service training program aims to cultivate a customer-centric approach by focusing on the mindset and abilities...
Leveraging AI for Customer Service Excellence
Ventara.ai
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Corporate / Group Training
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From 397 GBP
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Online
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Virtual Classroom
This course focuses on using AI to elevate customer service, offering practical insights into implementing AI-driven tools like chatbots and...
Customer Service Upsell/Cross Selling Skills - Experience+™
ASLAN Training & Development
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Corporate / Group Training
5.0
(3)
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Multiple (2)
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Virtual Classroom, On-site
How to Offer The Best Customer Service and Make Sales at the same time. A high percentage of customer service...
Customer Relations and Awesome Service
Wronski Associates
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Corporate / Group Training
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Multiple (2)
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Virtual Classroom, On-site
The key ingredient to all effective customer relations is the self-esteem and enthusiasm of the giver of service to the...
Customer Service Excellence Suite
Chart Learning Solutions
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Professional Course
4.9
(14)
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Online
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Self-paced Online
Chart Learning Solutions’ Customer Service Excellence Suite is a collection of their sixteen courses in customer service. Service Cycle-Management courses...
Critical Service and Sales™ Skills
Janek Performance Group
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Corporate / Group Training
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Multiple (3)
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Virtual Classroom, On-site
Best-in-class companies place critical importance on providing an effective customer experience. Every customer interaction should matter; contributing to an overall company...
Customer Service: The Basics
GoldSRD
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Corporate / Group Training
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Multiple (2)
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Virtual Classroom, On-site
Each and every one of us serves customers, whether we realize it or not. Maybe you’re on the front lines...
Effective Techniques for Dealing with Difficult Customers
Pryor Learning
|
Professional Course
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From 199 USD
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Online
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Webinar
Dealing with customers and handling their complaints is stressful — and risky — business! When customers are confrontational, over demanding...
Service Attitude
Chart Learning Solutions
|
Professional Course
4.9
(8)
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Intermediate level
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Online
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Self-paced Online
According to a Stanford Research Institute study, success is 88% attitude and only 12% education. Maintaining a positive attitude is...
Using AI to Enhance Customer Experience
Ventara.ai
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Corporate / Group Training
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From 397 GBP
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Online
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Virtual Classroom
This course explores how AI technologies can be utilized to create exceptional customer experiences. Participants will learn about AI applications...
Customer Relations
BEVA Global Management Inc. / BEVA Learning Institute
|
Corporate / Group Training
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From 499 CAD
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Online
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Virtual Classroom
BEVA will give participants an opportunity to: determine the caliber of service they presently provide; identify ways in which they...
Handling Difficult Situations
Chart Learning Solutions
|
Professional Course
4.8
(13)
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Intermediate level
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Online
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Self-paced Online
When a service problem occurs, it’s also likely to create an upset or irate customer, further compounding an already sticky...
Inbound Sales Skills - InTelegence™
ASLAN Training & Development
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Corporate / Group Training
5.0
(6)
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Multiple (2)
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Virtual Classroom, On-site
InTelegence makes it easy to serve while being better at sales. We Start with the Heart We begin by addressing...
Using AI to Improve Customer Support
Ventara.ai
|
Corporate / Group Training
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From 397 GBP
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Online
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Virtual Classroom
This course focuses on using AI to enhance customer support services. Participants will learn about AI applications in chatbots, automated...
What NOT to Say to Your Customers
Pryor Learning
|
Professional Course
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From 199 USD
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Online
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Webinar
Building customer relations takes time and effort and cannot be rushed. Losing the trust of your customers can happen with...
Banking Leadership Development: Leading for Innovation and Customer Success
Accountability Now
|
Professional Course
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From 497 USD
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Multiple (2)
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Self-paced Online, Classroom
This course is designed for banking professionals seeking to develop their leadership skills in a rapidly evolving industry. It focuses...
Building Rapport in Customer Service
Chart Learning Solutions
|
Professional Course
4.9
(9)
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Intermediate level
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Online
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Self-paced Online
Think of when you met someone for the first time. What was your impression? Good? Bad? Neutral? What we do...
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