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LEAP® Into Service Recovery
Master Connection Associates
|
Corporate / Group Training
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Multiple (2)
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Self-paced Online, On-site
Service recovery is one of the most critical components of Service Excellence and Delivering World Class Service. ‘L.E.A.P.® Into Service...
Customer Service Essentials Virtually Facilitated Workshop
TrainSMART Inc.
|
Corporate / Group Training
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Online
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Virtual Classroom
By the time a consumer reaches a live customer service rep, their patience has often been tested. Between longer wait...
Call Center Associate Certified
Management and Strategy Institute
|
Professional Course
4.9
(42)
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From 100 USD
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Online
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Self-paced Online
Call centers have become integral to the operations of countless companies across various industries. They serve as centralized hubs for...
A Manager's Guide to Superior Customer Service
Project Management Experts, LLC
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Professional Course
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From 79 USD
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Online
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Self-paced Online
This course explores the art and science of developing a superior customer experience. Customers are vital to any organization and...
Customer Service
New Horizons Computer Learning Centers
|
Professional Course
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Online
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Self-paced Online
As a customer service representative, you are expected to handle customer interactions in the best way possible. The expectations of...
Customer Service
New Horizons Computer Learning Centers
|
Professional Course
-
Online
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Self-paced Online
As a customer service representative, you are expected to handle customer interactions in the best way possible. The expectations of...
Delivering Great Customer Service
Corporate College
|
Professional Course
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From 169 USD
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Multiple (3)
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Classroom, Webinar
Customer service has the power to form a customer's entire perception of an organization. One bad experience can result in...
Extraordinary Customer Service
Dering Consulting Group
|
Corporate / Group Training
5.0
(2)
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Multiple (2)
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On-site
Extraordinary Customer Service helps participants identify their customers, both external and internal, and their needs and expectations. Dering guides the...
Providing Outstanding Customer Service
New Horizons Computer Learning Centers
|
Professional Course
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Online
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Self-paced Online
This course offers practical tools and techniques to win clients, create loyal advocates for your business, and deliver excellent customer...
Quality Service
Project Management Experts, LLC
|
Professional Course
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From 100 USD
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Online
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Self-paced Online
Service representatives often act as the "face" of their organizations and play a critical role in delivering the best experience...
Critical Elements of Customer Service
Mainstream Corporate Training
|
Corporate / Group Training
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Top 10 Course
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Multiple (2)
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On-site, Self-paced Online, Virtual Classroom
While many companies promise to deliver an incredible customer experience, some are better at delivering than others. This two-day course...
Customer Service Excellence Training
TrainSMART Inc.
|
Corporate / Group Training
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Multiple (2)
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On-site, Webinar
Your customer service team needs customer service excellence training from TrainSMART! What does it take to earn business and retain...
Call Center Customer Service Training
TrainSMART Inc.
|
Corporate / Group Training
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Multiple (2)
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On-site, Webinar
In the world of high-end customer service, there is no issue that a customer brings that is not addressed. Regardless...
Salesforce Service Cloud Essentials for Managers (SVC201)
New Horizons Computer Learning Centers
|
Professional Course
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Online
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Self-paced Online
In this course, students will gain experience overseeing the deployment of the Service Cloud to facilitate collaboration among agents and...
How to Generate Loyalty Through the Customer Experience in the Service
edX
|
Professional Course
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Beginner level
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From 49 USD
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Online
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Virtual Classroom
Customer service is a concept that is currently also recognized as Customer Experience Management, and that is gaining more and...
Call Center Customer Service Training
TrainSMART Inc.
|
Corporate / Group Training
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Multiple (2)
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Virtual Classroom, On-site
If you have an inbound, outbound, or bi-directional call center, then you know how hard it is to develop the...
Customer Service Training
TrainSMART Inc.
|
Corporate / Group Training
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Multiple (2)
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On-site
This dynamic, hands-on, and practical workshop will help your organization impact the bottom line with improved customer service skills. Delight...
Salesforce Service Cloud Essentials for Agents (SVC101)
New Horizons Computer Learning Centers
|
Professional Course
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Online
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Self-paced Online
In this course, students will gain hands-on experience using Service Cloud to share knowledge with each other and with customers,...
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