Course description
This training has the objective of developing a strong customer oriented attitude in Luxoft by developing the critical skills for employees in contact to both internal and external customers. It provides the necessary tools and techniques to show a constructive attitude to all employees by communicating better, solving problems together and supporting each other. Clients are the center of any performance driven company. To have a client oriented company means to build a constructive culture that provides to both employees and external customers the wright environment to grow and succeed.
Upcoming start dates
Training content
- What is customer service?
- What are the successful areas in client orientation?
- Who are our customers?
- The techniques to show customer orientation.
- Action plan
Certification / Credits
Objectives
At the completion of this module, participants will be able to:
- To apply the key concepts of customer service
- Comprehend how to work more effectively with internal customers
- Understand the individual impact at company level
Quick stats about Luxoft Training Center?
More than 200 training courses
Conducted over 1,500 training sessions
Customized training solutions for business
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Luxoft Training Center
Luxoft Training Center — an essential part of the global technology leader, Luxoft, a DXC Technology Company. We play a pivotal role in propelling B2B businesses forward by delivering customized training solutions. Emphasizing the significance of learning and employee development,...