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Professional Course

Customer Oriented Company

Length
8 hours
Price
220 EUR + tax
Next course start
Start Anytime! See details
Delivery
Self-paced Online
Length
8 hours
Price
220 EUR + tax
Next course start
Start Anytime! See details
Delivery
Self-paced Online
This provider usually responds within 48 hours 👍

Course description

This training has the objective of developing a strong customer oriented attitude in Luxoft by developing the critical skills for employees in contact to both internal and external customers. It provides the necessary tools and techniques to show a constructive attitude to all employees by communicating better, solving problems together and supporting each other. Clients are the center of any performance driven company. To have a client oriented company means to build a constructive culture that provides to both employees and external customers the wright environment to grow and succeed.

Upcoming start dates

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  • Self-paced Online
  • Online
  • English

Training content

  • What is customer service?
  • What are the successful areas in client orientation?
  • Who are our customers?
  • The techniques to show customer orientation.
  • Action plan

Certification / Credits

Objectives

At the completion of this module, participants will be able to:

  • To apply the key concepts of customer service
  • Comprehend how to work more effectively with internal customers
  • Understand the individual impact at company level

    Quick stats about Luxoft Training Center?

    More than 200 training courses

    Conducted over 1,500 training sessions

    Customized training solutions for business

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    Luxoft Training Center
    Warsaw Spire, plac Europejski 1
    00-844 Warsaw

    Luxoft Training Center

    Luxoft Training Center — an essential part of the global technology leader, Luxoft, a DXC Technology Company. We play a pivotal role in propelling B2B businesses forward by delivering customized training solutions. Emphasizing the significance of learning and employee development,...

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