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Customer Service & Communication
TrainSMART Inc.
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Corporate / Group Training
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Multiple (2)
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On-site, Virtual Classroom
Are you struggling to provide the level of customer service your organization needs to thrive? Let TrainSMART help! Our custom-tailored...
Introduction to Salesforce for Service
Stony Point
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Professional Course
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Beginner level
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From 300 USD
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Online
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Self-paced Online
Stony Point has developed this training course to equip all customer service and call center personnel with the basics of Salesforce....
Problem Resolution
SGE International, LLC
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Professional Course
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Las Vegas
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Classroom
This learning experience will help you ensure a quality customer experience, even when that experience does not go as planned....
Customer Service
Eagle's Flight
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Corporate / Group Training
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Top 10 Course
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Multiple (2)
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On-site
It is no longer a competitive advantage for you to have great customer service. The pace of your business, the...
Customer Experience Excellence (Full Day)
Lifetime Learning by Ball State University
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Professional Course
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From 145 USD
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Muncie
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Classroom
The hidden keys to repeat business, improved cross-selling, referral business and other profit-enhancing benefits can be found by reinventing the...
Customer Experience Excellence (Full Day)
Lifetime Learning by Ball State University
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Professional Course
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From 2,900 USD
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Multiple (2)
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Classroom, Virtual Classroom
The hidden keys to repeat business, improved cross-selling, referral business and other profit-enhancing benefits can be found by reinventing the...
Customer Experience Excellence (Half Day)
Lifetime Learning by Ball State University
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Professional Course
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From 1,490 USD
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Multiple (2)
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Classroom, Virtual Classroom
The hidden keys to repeat business, improved cross-selling, referral business and other profit-enhancing benefits can be found by reinventing the...
Automotive Customer Service Training
TrainSMART Inc.
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Corporate / Group Training
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Multiple (2)
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On-site, Virtual Classroom
Developing a customer-centric culture is critical to building solid customer relationships. Our automotive customer service training workshop will help everyone...
Inspired Customer Service: Firm Boundaries, Exceptional Compassion
The Yes Works
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Corporate / Group Training
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Multiple (2)
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On-site
Have you ever heard anyone say, “Company X had incredible customer service, but they went out of business?” Neither have...
Signature Service: The Key to Customer Satisfaction®
Wilson Learning
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Corporate / Group Training
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Worldwide
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On-site
Businesses in every sector are experiencing increased competition as new, diverse players enter the market. When consumers have more choices,...
Customer Service Strategies
IFI Training
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Corporate / Group Training
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Multiple (2)
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On-site
A 1-Day Workshop designed to help business professionals attract, satisfy, and preserve “customers”, both internal and external. Satisfied customers impact...
Certificate in Personal Banking
Canadian Securities Institute
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Professional Course
4.0
(1)
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Online
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Webinar
In today's highly competitive personal banking space, employees who are committed to superior service and personal development are the ones...
Digital Conversations
Imparta
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Corporate / Group Training
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United States of America
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On-site
These days, customers are as likely to type as they are to talk. Social media and webchat are now significant channels for everyday...
Privacy and Security
SGE International, LLC
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Professional Course
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Las Vegas
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Classroom
This learning experience brings awareness to the importance of maintaining customers' information as confidential and how to address common security...
Customer Service Training: Critical Elements of Customer Service
Mainstream Corporate Training
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Corporate / Group Training
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Multiple (2)
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Self-paced Online, On-site, Virtual Classroom
While many companies promise to deliver an incredible customer experience, some are better at delivering than others. This two-day course...
Customer Relationship Management
edX
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Professional Course
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Intermediate level
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From 149 USD
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Online
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Self-paced Online
Customer Relationship Management, also known as CRM, helps businesses successfully implement strategies, practices and technolgies aimed at winning and retaining...
Winning Over Irate Customers
Stitt Feld Handy Group
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Professional Course
5.0
(10)
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Multiple (2)
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On-site
At this workshop you will learn techniques that will allow you to handle really challenging customer service situations with confidence,...
Service Leadership
Imparta
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Corporate / Group Training
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United States of America
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On-site
It all starts at the top. Are your leaders and managers brave enough to drive customer service transformation? Transformation doesn’t happen...
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