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Using Emotional Intelligence in a Call Centre (Corporate)
Building Blocks Learning Network
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Corporate / Group Training
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North America
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On-site
Working in a call centre or a client-centered job can be rewarding, although it can also come with challenges such...
Enhanced Management Skills for Experienced Managers
Strategic Leadership Development International
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Corporate / Group Training
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Worldwide
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On-site
This course is primarily for managers who have a command of basic management concepts and who are ready to move...
Certified Local Change Agent - In House
Procept Associates Ltd.
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Corporate / Group Training
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Beginner level
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Worldwide
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On-site
During this program you will examine various change management techniques and explore change management models that could be effectively implemented...
Change Management Foundation + Practitioner (CMP) Certification - In House
Procept Associates Ltd.
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Corporate / Group Training
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Advanced level
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Worldwide
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On-site
This program combines two certification programs into one five day course. It will provide practical knowledge on Change Management techniques...
The Basics of Project Management - In House
Procept Associates Ltd.
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Corporate / Group Training
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Beginner level
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Worldwide
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On-site
At After 15 years and over 1200 participants who have successfully completed the course, we recently launched a new and...
The Comprehensive Project Management Seminar - In House
Procept Associates Ltd.
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Corporate / Group Training
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Intermediate level
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Worldwide
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On-site
Learn the project management body of knowledge in a 6-day comprehensive program paced to appeal to those with experience working...
Retirement Planning for Executives (Corporate)
Building Blocks Learning Network
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Corporate / Group Training
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North America
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On-site
Retirement is no longer a distant reality. As an executive, you recognize the importance of planning for your retirement, the...
Virtual Auditing: Leading Practices
GoldSRD
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Corporate / Group Training
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Multiple (2)
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Virtual Classroom, On-site, Self-paced Online
Virtual audits are becoming increasingly relevant in an online world. This course helps you understand the basic concepts necessary to...
Supervision in Today's Environment - In House
Procept Associates Ltd.
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Corporate / Group Training
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Beginner level
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Worldwide
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On-site
We believe that the supervisory level of management is the most critical level in the success of an organization. This...
C.O.A.C.H. for Peak Performance: A Guide for Leaders in the Learning Organization
Barnes & Conti Associates, Inc.
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Corporate / Group Training
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Multiple (2)
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On-site
Often, the most successful and effective organizations are the ones that give individuals and teams the support and tools to...
Creating a Culture for Risk & Innovation: A Guide for Leaders
Barnes & Conti Associates, Inc.
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Corporate / Group Training
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Multiple (2)
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On-site
In order to foster as much innovation as possible from employees, leaders must create a culture of innovation within the...
Towards Improved Well-Being (Corporate)
Building Blocks Learning Network
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Corporate / Group Training
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North America
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On-site
The World Health Organization defines burnout as a syndrome “resulting from chronic workplace stress that has not been successfully managed.”...
Advanced Management Skills
LCT International
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Corporate / Group Training
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Advanced level
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Worldwide
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On-site
Mindfulness at Work “The Power of Attention” - In House
Procept Associates Ltd.
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Corporate / Group Training
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Advanced level
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Worldwide
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On-site
Can we train our minds for increased efficiency and resiliency? Mindful awareness (or ‘mindfulness’) is something we are all capable...
Exercising Influence: Building Relationships and Getting Results On-site
Barnes & Conti Associates, Inc.
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Corporate / Group Training
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Multiple (2)
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On-site
In today's complicated organizations, communication skills have never been more important. Regardless of the power of their position, one must...
Accountability & Performance Management
Infopro Learning
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Corporate / Group Training
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Multiple (2)
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Virtual Classroom, On-site
The training program on Accountability & Performance Management Development aims to enhance the practical aspects of responsibility and delegation, which...
Managing Difficult Conversations
Infopro Learning
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Corporate / Group Training
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Multiple (2)
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Virtual Classroom, On-site
The Managing Difficult Conversations training program aims to equip leaders to confront and navigate challenging conversations rather than avoid them....
Performance Management For Leaders
Infopro Learning
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Corporate / Group Training
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Multiple (2)
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Virtual Classroom, On-site
The Performance Management for Leaders training program aims to provide leaders with a diverse range of systems, skills, and strategies...
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