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Call Center Supervisor Certified (Corporate)
Management and Strategy Institute
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Corporate / Group Training
4.9
(17)
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United States of America
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On-site
The call center supervisory role can be challenging, and not everyone has natural leadership skills in this area. This certification...
Difficult Conversations
Lausanne Business Solutions
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Corporate / Group Training
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Multiple (2)
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On-site, Blended, Virtual Classroom
Eventually, we all find ourselves in difficult conversations. They are an inevitable part of our personal and professional lives. Whether...
Leading and Developing High-Performance Teams
Corporate Education Group
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Corporate / Group Training
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United States of America
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On-site
Teams are needed because the world we live in requires constant experimentation and a continual response to changing conditions. In...
Let's Make a Deal: Techniques for Negotiating Win-win Solutions
Wronski Associates
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Corporate / Group Training
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Multiple (2)
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Virtual Classroom, On-site
Like it or not, you are a negotiator. Everyone negotiates something every day. In our world today, the emphasis on...
Diversity, Equity and Inclusion for Today and Beyond: Working Together
APLS Group
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Corporate / Group Training
5.0
(1)
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Multiple (2)
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Virtual Classroom, On-site
What comes to mind when you hear DEI – Diversity, Equity, and Inclusion? Belonging, connected and respect are common themes...
How to Communicate Successfully with Project Teams
Corporate Education Group
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Corporate / Group Training
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United States of America
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On-site
Participants will be introduced to various forms of communication and the skills to effectively communicate critical project information in a...
Saying No at Work and Surviving - The Power of a Positive "No"
Wronski Associates
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Corporate / Group Training
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Beginner level
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Multiple (2)
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On-site, Virtual Classroom
Saying “no” is part of being an employee, and there’s a right way to do it in order to maintain...
Sensitivity Training for Doctors & Physicians
Proven Training Solutions
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Corporate / Group Training
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Multiple (2)
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On-site, Webinar, Virtual Classroom
Offended people's perception is their reality! We address your Provider's words, tone, actions & behaviors that may be perceived as...
Working with Different Generations (Corporate)
Building Blocks Learning Network
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Corporate / Group Training
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North America
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On-site
While Canada is a nation of diversity, we have much work to do to ensure that in our workplaces everyone...
Aligning and Strengthening Your High-Performing Team
Corporate Education Group
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Corporate / Group Training
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United States of America
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On-site
It’s no easy task to develop high-performing teams where everyone works together and toward the same goals. It’s even more...
Conflict Resolution
Velocity Knowledge
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Corporate / Group Training
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United States of America
-
On-site
This one-day Conflict Resolution course is highly interactive and is designed to provide participants with tools for managing conflict in...
Dealing With Difficult Personalities
Velocity Knowledge
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Corporate / Group Training
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United States of America
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On-site
Learn all about difficult personalities—what makes people act that way—and how you can create better outcomes when you need to...
Oral Communication: Communication Style Differences
Wronski Associates
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Corporate / Group Training
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Multiple (2)
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On-site, Virtual Classroom
At the heart of any business is relationships - between the company and its customers, management and its employees, and...
Oral Communication: Personality Talk
Wronski Associates
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Corporate / Group Training
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Multiple (2)
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On-site, Virtual Classroom
Differences of personality or operational style can be a primary source of conflict in the workplace. Such energy robbing conflict...
Performance Management
Chart Learning Solutions
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Corporate / Group Training
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United States of America
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On-site
Effective performance management is crucial for driving employee growth and organizational success. This course explores best practices for setting clear...
Conflict: From Prevention to Resolution
Barnes & Conti Associates, Inc.
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Corporate / Group Training
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Multiple (2)
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On-site
Anytime there is more than one person present in a space, conflict is bound to happen eventually. This is especially...
The Accountability Experience
APLS Group
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Corporate / Group Training
5.0
(4)
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Multiple (2)
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Virtual Classroom, On-site
The benefits to fostering a culture of accountability are not far-fetched. Most organizations are aware of the end-result – high...
Unconscious Bias (Corporate)
Building Blocks Learning Network
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Corporate / Group Training
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North America
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On-site
While the spotlight is shining brightly on all of today’s leaders in this time of global social change, each one...
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