Course description
How to Communicate Successfully with Project Teams
Participants will be introduced to various forms of communication and the skills to effectively communicate critical project information in a concise, timely, and targeted format. Participants are provided examples, taking into consideration communication barriers, verbal and nonverbal messaging elements, group and electronic communications, and intercultural diversity.
Upcoming start dates
Who should attend?
Individuals who will benefit from this course include project managers, project leaders, team members, administration, and management.
Training content
learning objectives:
- Develop effective communication techniques for communicating project information.
- Evaluate and understand project stakeholders and their communication needs.
- Effectively communicate your message to different audiences.
Module 1: Effective Communication Elements
- Definition and Project Context
- Communication Model and Forms
- Constructive Feedback
- Active Listening
Module 2: Communication Barriers
- Filters and Selective Perceptions
- Attitudes, Beliefs, and Values
- Emotions and Meanings
- Noise and Environmental Factors
- Language and Misinterpretation
- Differences and Assumptions
Module 3: Verbal and Nonverbal Communications
- Written and Oral: Styles and Guidelines
- Tactile: Handshaking Techniques
- Spatial: Personal Space and Interaction
- Vocal: Voice Pitch, Tone, Volume, and Pace
- The 7%-38%-55% Rule: Study Findings
Module 4: Group Communications
- Mass Distribution and Media Channels
- Organizational Networks and Meetings
- Public Speaking and Presentations
- Interpersonal Communication Styles
Module 5: Electronic Communications
- Teleconferencing/Videoconferencing
- Website Content and Components
- Social Media Use in Project Management
- Email Etiquette, Structure, Methodology
Module 6: Intercultural Communications
- Cultural Diversity Considerations
- Cultural Sensitivity and Awareness
- Cultural Impacts on Project Communications
- The Spectrum of Prejudice
Wrap-Up and Action Planning
Course delivery details
This course is delivered in the live virtual classroom, traditional classroom or onsite. To inquire, contact Corporate Education Group via the information request form.
Costs
Inquire for pricing.
Contact this provider
CORPORATE EDUCATION GROUP
Corporate Education Group (CEG) is a premier provider of talent development solutions. Since 1987, CEG has collaborated with clients to unlock business value by delivering talent strategies and development solutions that align with targeted business goals to make your workforce...