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Verbal De-Escalation
Building Blocks Learning Network
|
Professional Course
5.0
(1)
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From 325 USD
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Ottawa
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Classroom
These are increasingly stressful times. In dealing with delicate or complex situations, you may find your client or even colleague...
Planting a Seed for Reconciliation
Building Blocks Learning Network
|
Professional Course
5.0
(1)
-
From 325 USD
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Ottawa
-
Classroom
The Truth and Reconciliation Commission (TRC) was an important step in initiating processes of Reconciliation between Indigenous peoples and other...
Towards Anti-Racism in the Workplace
Building Blocks Learning Network
|
Professional Course
5.0
(1)
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From 595 USD
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Ottawa
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Classroom
Canada is built on the traditional land of Indigenous Peoples and much of it remains unceded. Canada is also a...
Using Emotional Intelligence in a Call Centre
Building Blocks Learning Network
|
Professional Course
4.0
(1)
-
From 1,095 USD
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Multiple (2)
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Classroom, Virtual Classroom
Working in a call centre or a client-centered job can be rewarding, although it can also come with challenges such...
Dealing with Difficult Conversations
Building Blocks Learning Network
|
Professional Course
5.0
(1)
-
From 1,095 USD
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Ottawa
-
Classroom
At times, we feel like we constantly meet people who seem to be inconsiderate, stubborn, incorrigible, indecent, miserable, or passive-aggressive....
Conflict Resolution – Managing Conflict in the Workplace
GoldSRD
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Corporate / Group Training
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Multiple (2)
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Virtual Classroom, On-site, Self-paced Online
Wherever two or more people come together, there is bound to be conflict. This course will give participants a seven-step...
Conflict: From Prevention to Resolution
Barnes & Conti Associates, Inc.
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Corporate / Group Training
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Multiple (2)
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On-site
Anytime there is more than one person present in a space, conflict is bound to happen eventually. This is especially...
Conflict – From Prevention to Resolution - In House
Procept Associates Ltd.
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Corporate / Group Training
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Beginner level
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Worldwide
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On-site
When people are working together, differences of opinion and approach are inevitable. Conflict can create problems in work productivity and...
Conflict Resolution in Projects - In House
Procept Associates Ltd.
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Corporate / Group Training
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Intermediate level
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Worldwide
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On-site
Those who work on projects must have strong conflict resolutions skills because all projects will have some level of conflict....
Managing Difficult Conversations
Infopro Learning
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Corporate / Group Training
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Multiple (2)
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Virtual Classroom, On-site
The Managing Difficult Conversations training program aims to equip leaders to confront and navigate challenging conversations rather than avoid them....
Leveraging Positive Body Langugage - In House
Procept Associates Ltd.
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Corporate / Group Training
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Beginner level
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Worldwide
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On-site
Do you speak a second language? If you answered "yes", how about a third or may be a fourth language?...
Facilitating Through Conflict & Challenging Meeting Behaviours - In House
Facilitation First Inc
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Corporate / Group Training
5.0
(3)
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Multiple (2)
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Virtual Classroom, On-site
Ask meeting facilitators what they fear most when leading discussions and they’ll tell you – conflict management and having to...
Unconscious Bias in the Workplace
Infopro Learning
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Corporate / Group Training
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Multiple (2)
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Virtual Classroom, On-site
The training program on Unconscious Bias in the Workplace addresses the implicit attitudes and stereotypes that can affect our interactions...
Constructive Negotiation: Building Agreements that Work
Barnes & Conti Associates, Inc.
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Corporate / Group Training
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Multiple (2)
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On-site
Whether one is negotiating with a colleague, a supplier, a customer, or a partner in business, skills in negotiation are...
Influential Negotiation: Building Agreements with Others
Barnes & Conti Associates, Inc.
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Corporate / Group Training
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Multiple (2)
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On-site
Negotiation is a process of communication during which all parties involved seek to achieve their own best possible result. Generally,...
Verbal De-Escalation (Corporate)
Building Blocks Learning Network
|
Corporate / Group Training
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North America
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On-site
These are increasingly stressful times. In dealing with delicate or complex situations, you may find your client or even colleague...
Change Management: Practical concepts and applications
Analyze and Improve Inc.
|
Professional Course
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5/1/2025
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Multiple (2)
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Classroom, On-site
Provide an introduction on some of the more robust and popular approaches to change management. In each case, review the...
Planting a Seed for Reconciliation (Corporate)
Building Blocks Learning Network
|
Corporate / Group Training
-
North America
-
On-site
The Truth and Reconciliation Commission (TRC) was an important step in initiating processes of Reconciliation between Indigenous peoples and other...
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