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The Power of Perception: the Impact of Perception on Performance
Wronski Associates
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Corporate / Group Training
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Multiple (2)
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On-site, Virtual Classroom
The philosopher states that perception is reality. That is, what we know and understand to be true is not necessarily...
Dealing with Difficult Conversations (Corporate)
Building Blocks Learning Network
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Corporate / Group Training
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North America
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On-site
At times, we feel like we constantly meet people who seem to be inconsiderate, stubborn, incorrigible, indecent, miserable, or passive-aggressive....
Facilitating Teams to Higher Performance - In House
Facilitation First Inc
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Corporate / Group Training
5.0
(4)
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Multiple (2)
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Virtual Classroom, On-site
Much of what we do today in our workplace involves the use of teams. They have become an essential strategy...
Using Emotional Intelligence in a Call Centre (Corporate)
Building Blocks Learning Network
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Corporate / Group Training
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North America
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On-site
Working in a call centre or a client-centered job can be rewarding, although it can also come with challenges such...
Leadership Essentials: Solving Manager & Department Inconsistency Series (Blended)
Vital Learning
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Corporate / Group Training
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United States of America
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On-site
Perhaps some teams and departments within your organization are operating excellently. Meanwhile, others are struggling with poor employee feedback, high...
Resolving Conflicts (Blended Classroom)
Vital Learning
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Corporate / Group Training
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United States of America
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On-site
You have worked hard to build a highly productive and diverse team that fosters an environment of creativity and innovation....
Choice and Control: A Positive Approach to Conflict
Corporate Education Group
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Corporate / Group Training
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United States of America
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On-site
Anyone working with others will experience situations where confrontations and conflicts occur. There will always be conflict. It is critical...
Listening: the Heart of Communication
Wronski Associates
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Corporate / Group Training
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Multiple (2)
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Virtual Classroom, On-site
"I know you think you know what I said, but I don't think you really understand what I meant." It...
Diversity, Inclusion & Cultural Sensitivity - In House
Procept Associates Ltd.
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Corporate / Group Training
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Worldwide
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On-site
As our workplaces (like our society) become increasingly multicultural, employees must have an increased awareness of diversity, personal space, cultural...
Leveraging Positive Body Langugage - In House
Procept Associates Ltd.
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Corporate / Group Training
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Beginner level
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Worldwide
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On-site
Do you speak a second language? If you answered "yes", how about a third or may be a fourth language?...
Recognizing and Removing Barriers to Performance - In House
Procept Associates Ltd.
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Corporate / Group Training
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Beginner level
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Worldwide
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On-site
Great managers can read people. They know that employees have different skills, different concerns and different levels of motivation. Further,...
Self-Aware Leader - In House
Procept Associates Ltd.
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Corporate / Group Training
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Beginner level
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Worldwide
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On-site
Supervising people can be tough, different personalities, motivations, fears, and goals all play into the dynamic that make up the...
Improving Team Effectiveness - In House
Procept Associates Ltd.
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Corporate / Group Training
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Advanced level
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Worldwide
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On-site
Think about the first work team you were on. You probably quickly discovered that each person had a unique way...
Psychological Safety
Genos International
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Corporate / Group Training
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Multiple (3)
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Virtual Classroom, On-site
This 3-hour program provides participants with practical tools and techniques to enhance psychological safety at work. It’s great for teams...
Facilitating Through Conflict & Challenging Meeting Behaviours - In House
Facilitation First Inc
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Corporate / Group Training
5.0
(3)
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Multiple (2)
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Virtual Classroom, On-site
Ask meeting facilitators what they fear most when leading discussions and they’ll tell you – conflict management and having to...
Conflict – From Prevention to Resolution - In House
Procept Associates Ltd.
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Corporate / Group Training
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Beginner level
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Worldwide
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On-site
When people are working together, differences of opinion and approach are inevitable. Conflict can create problems in work productivity and...
Demystifying Political Savvy - In House
Procept Associates Ltd.
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Corporate / Group Training
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Advanced level
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Worldwide
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On-site
Workplace politics is a fact of life with some people believing that the ability to act and think politically feels...
Developing Inter-Cultural Competence - In House
Procept Associates Ltd.
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Corporate / Group Training
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Beginner level
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Worldwide
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On-site
Are you culturally intelligent? Cultural awareness is a key success factor in working as a team. Cultural competence boosts your...
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