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Call Center Training Basics of Successful Call Centers
GoldSRD
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Corporate / Group Training
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Multiple (2)
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Virtual Classroom, On-site
Phone skills are a highly valuable tool to have in an employee’s skill set, and Call Center Training will help...
Banking Leadership Development: Leading for Innovation and Customer Success | On-site
Accountability Now
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Corporate / Group Training
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United States of America
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On-site
This course is designed for banking professionals seeking to develop their leadership skills in a rapidly evolving industry. It focuses...
Banking Sector Communication Mastery: Building Stronger Client Relationships | On-site
Accountability Now
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Corporate / Group Training
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United States of America
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On-site
Improve your communication skills within the banking sector to foster stronger client relationships and enhance service delivery. This course is...
Customer Service Skills
Velocity Knowledge
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Corporate / Group Training
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United States of America
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On-site
How Government Works
Building Blocks Learning Network
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Professional Course
3.0
(1)
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From 1,095 USD
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Ottawa
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Classroom
This workshop provides both a broad and a detailed road map of government. You will learn about the mechanics of...
MCs and TB Submissions
Building Blocks Learning Network
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Professional Course
4.5
(8)
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From 1,095 USD
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Ottawa
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Classroom
Cabinet and its committees—of which the Treasury Board is one—provide the forum in which Ministers make decisions on government policy...
Finding Fit
Building Blocks Learning Network
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Professional Course
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From 595 USD
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Ottawa
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Classroom
Effective public servants bring a strong sense of self to their work. They know their place in the organization --...
Finding Fit (Corporate)
Building Blocks Learning Network
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Corporate / Group Training
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North America
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On-site
Effective public servants bring a strong sense of self to their work. They know their place in the organization --...
How Government Works (Corporate)
Building Blocks Learning Network
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Corporate / Group Training
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North America
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On-site
This workshop provides both a broad and a detailed road map of government. You will learn about the mechanics of...
Legislative ToolBox (Corporate)
Building Blocks Learning Network
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Corporate / Group Training
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North America
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On-site
This workshop first provides a road map to help participants understand the sequencing of various parts of the legislative process,...
MCs and TB Submissions (Corporate)
Building Blocks Learning Network
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Corporate / Group Training
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North America
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On-site
Cabinet and its committees—of which the Treasury Board is one—provide the forum in which Ministers make decisions on government policy...
The Positive Alternative
Master Connection Associates
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Corporate / Group Training
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Multiple (2)
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Self-paced Online, On-site
The Positive Alternative (TPA) is the baseline enlightenment customer service workshop for all employees. Everyone in the organization must understand...
LEAP® Into Service Recovery
Master Connection Associates
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Corporate / Group Training
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Multiple (2)
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Self-paced Online, On-site
Service recovery is one of the most critical components of Service Excellence and Delivering World Class Service. ‘L.E.A.P.® Into Service...
Customer Service Excellence: Virtual Training (1.5-Hour)
IdeaGuides: Training and Meeting Facilitation
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Corporate / Group Training
5.0
(3)
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Multiple (2)
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On-site
This powerful, tailored, 1.5-hour workshop will give your staff more than just the foundation on providing good internal and external...
Customer Service Excellence: Virtual Training (4-Hour)
IdeaGuides: Training and Meeting Facilitation
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Corporate / Group Training
5.0
(2)
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Multiple (2)
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On-site
This powerful, tailored, 4-hour workshop will give your staff more than just the foundation on providing good internal and external...
Customer Service Excellence: Virtual Training For Call Centers (1.5-Hour)
IdeaGuides: Training and Meeting Facilitation
|
Corporate / Group Training
-
Multiple (2)
-
On-site
This powerful, tailored, 1.5-hour workshop will give your staff more than just the foundation on providing good internal and external...
Customer Service Excellence: Virtual Training For Call Centers (4-Hour)
IdeaGuides: Training and Meeting Facilitation
|
Corporate / Group Training
-
Multiple (2)
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On-site
This powerful, tailored, 4 and 8 hour workshop will give your staff more than just the foundation on providing good...
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