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Sales Essentials for Service Teams
Imparta
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Corporate / Group Training
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United States of America
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On-site
Sales Essentials for Service Teams Many companies want their customer service teams to sell to their customers. This can be both...
Taking Positive Action
Master Connection Associates
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Corporate / Group Training
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Multiple (2)
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Self-paced Online, On-site
The value of any program involving the performance of an employee or group of employees depends on both the strength...
Privacy and Security
SGE International, LLC
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Professional Course
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Las Vegas
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Classroom
This learning experience brings awareness to the importance of maintaining customers' information as confidential and how to address common security...
Customer Service
Eagle's Flight
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Corporate / Group Training
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Top 10 Course
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Multiple (2)
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On-site
It is no longer a competitive advantage for you to have great customer service. The pace of your business, the...
Customer Service & Communication
TrainSMART Inc.
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Corporate / Group Training
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Multiple (2)
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On-site, Virtual Classroom
Are you struggling to provide the level of customer service your organization needs to thrive? Let TrainSMART help! Our custom-tailored...
Automotive Customer Service Training
TrainSMART Inc.
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Corporate / Group Training
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Multiple (2)
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On-site, Virtual Classroom
Developing a customer-centric culture is critical to building solid customer relationships. Our automotive customer service training workshop will help everyone...
Inspired Customer Service: Firm Boundaries, Exceptional Compassion
The Yes Works
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Corporate / Group Training
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Multiple (2)
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On-site
Have you ever heard anyone say, “Company X had incredible customer service, but they went out of business?” Neither have...
Customer Service Strategies
IFI Training
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Corporate / Group Training
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Multiple (2)
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On-site
A 1-Day Workshop designed to help business professionals attract, satisfy, and preserve “customers”, both internal and external. Satisfied customers impact...
Signature Service: The Key to Customer Satisfaction®
Wilson Learning
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Corporate / Group Training
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Worldwide
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On-site
Businesses in every sector are experiencing increased competition as new, diverse players enter the market. When consumers have more choices,...
Digital Conversations
Imparta
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Corporate / Group Training
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United States of America
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On-site
These days, customers are as likely to type as they are to talk. Social media and webchat are now significant channels for everyday...
Customer Service Training: Critical Elements of Customer Service
Mainstream Corporate Training
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Corporate / Group Training
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Multiple (2)
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Self-paced Online, On-site, Virtual Classroom
While many companies promise to deliver an incredible customer experience, some are better at delivering than others. This two-day course...
Winning Over Irate Customers
Stitt Feld Handy Group
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Professional Course
5.0
(10)
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Multiple (2)
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On-site
At this workshop you will learn techniques that will allow you to handle really challenging customer service situations with confidence,...
The Power of Fundamentals in Customer Service Workshop
EduLeader
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Corporate / Group Training
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Intermediate level
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United States of America
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On-site
This workshop is designed to help strengthen customer relationships through the development of yourself as a leader. Understand yourself and...
Service Leadership
Imparta
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Corporate / Group Training
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United States of America
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On-site
It all starts at the top. Are your leaders and managers brave enough to drive customer service transformation? Transformation doesn’t happen...
Dealing with Collections
Imparta
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Corporate / Group Training
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United States of America
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On-site
“You must pay today. Have you got a credit card on you?” This traditional, confrontational style is adopted by many...
Compassionate Care Connections: Mastering Healthcare Customer Service Excellence
TrainSMART Inc.
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Corporate / Group Training
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United States of America
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On-site
Does Your Team Need Help With Transforming Patient Experiences? Let Us Teach Them How To Master the Art of Exceptional...
Boosting Technicians’ Customer Service Performance
Goldy Ventures
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Corporate / Group Training
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Multiple (2)
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Virtual Classroom, On-site
Did you know that it costs six to seven times as much money to capture a new customer as it...
Handling Complaints
Imparta
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Corporate / Group Training
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United States of America
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On-site
“I’m sorry – it’s just not good enough.” If your complaints team is still responding with standardized, impersonal communications, you...
Serving Customers, Clients, or the Public
Lighthouse Leadership
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Corporate / Group Training
4.0
(1)
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From 1,900 USD
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United States of America
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On-site
Highly interactive, skill-based, and evidence-based learning workshop incorporates all elements of the Knowles Adult Learning Model, including many of the...
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