Course description
The objective of this Diversity Management Certification is twofold: firstly, to enable individuals to grasp the advantages of diversity for their organizations, and secondly, to equip them with the tools to effectively manage diversity within the workplace. In today's complex business landscape, numerous cultural misinterpretations arise from the assumption that others share our perspectives and backgrounds. This certification provides a structured framework for deepening your understanding of diversity management and its profound significance, enabling you to consistently expand your knowledge about colleagues from diverse backgrounds and effectively oversee diversity within your organization.
This certification program is divided into two primary areas of focus: awareness and skills. The awareness component empowers you to gain insights into others' perspectives, lifestyles, and how diversity can positively impact organizational dynamics. On the other hand, the skills component equips you with the capabilities to enhance the quality of your interactions with colleagues, mitigate conflicts, address inappropriate behavior, and communicate effectively through appropriate body language.
Who should attend?
The Diversity Management Certification includes all of the course work you’ll need to prepare for the certification exam.
Training content
- Why Diversity
- Equal Opportunity
- Benefits of Diversity
- Managing Diversity
- Awareness
- Behavioral Skills
- Accepting Others
- Bias
- Groupthink
- Changing Attitudes
- Managing Behaviors
- Stereotyping
- Prejudice
- Perspective Taking
- Cultural Differences
- Body Language
Course delivery details
The training course is self-paced. Time to complete and fully comprehend will vary with every individual. It may take several days or weeks of study before you feel comfortable to take the final test. You may take the final exam as soon as you’re ready. You have 1 year from the date of purchase to complete the course.
Certification / Credits
Diversity Management Certified (DMC)™
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The Management and Strategy Institute (MSI) is a prominent ISO 9001-certified trade association dedicated to representing process improvement professionals across various industries. MSI has a vast membership of over 350,000 individuals, spanning 50 states and 34 countries. The institute offers...
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