Course description
ITIL® 4 : Four Dimensions of Service Management
In this course, we're going to look at the four dimensions of service management. This course covers the PESTLE model as well as considerations of organizations and people, information and technology, partners and suppliers, and value streams and processes.
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Upcoming start dates
Who should attend?
Familiarity with IT terminology and IT-related work experience are recommended.
Costs
Foundation Subscription
This course is part of a series of online classes that cover today’s hottest technology and business topics that range from programming languages like Python, to The Internet of Things, to project management.
- $99.99 / year
- 5-day free trial
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Develop
Develop is a practical, online learning platform that offers digestible, on-demand courses. You gain in-demand skills through practice opportunities and knowledge checks. We issue certificates so you receive the recognition you deserve. Whether your a tech specialist or tech-adjacent worker,...