Course description
Microaggressions are “brief and commonplace verbal, behavioral, and environmental indignities, whether intentional or unintentional, that communicate hostile, derogatory, or negative slights and insults that potentially have harmful or unpleasant psychological impact on the target person or group.” Dealing effectively with microaggressions at work requires a willingness to: shift our perspective, sit with uncomfortable feelings, de-escalate our own emotions, and be curious about others’ experiences.
In this interactive session we’ll examine various types of microaggression and how they show up in the workplace. We’ll explore the importance of separating intention from impact in order to drive productive dialogue and connection. Using real-life scenarios, we will practice responding in ways that are productive and authentic, creating a foundation for a work culture of engagement and inclusion.
Upcoming start dates
Training content
Module 1: What Are Microaggressions?
- Examples and Discussion
- Video: Microaggressions and “Good Intentions”
- Separating Intent from Impact
- Three Types of Microaggression
Module 2: Microaggressions at Work
- Microaggressions and Accountability
- Productive Responses to Microaggressions
- Being on the Receiving End
- Being Called out for a Comment or Action
- Activity: Exploring Real-Life Examples
Module 3: Guided Role Play
- Conversational Guidelines
- Activity: Small-Group Scenario Work or Guided Role-Play
- Summary and Next Steps
Costs
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Certification / Credits
- Define three types of microaggression.
- Identify real-life examples of microaggressions at work.
- Articulate the long-term impact of microaggressions on individuals and groups.
- Explain the importance of separating intention from impact when reflecting on our own actions.
- Describe productive responses to microaggressions.
- Practice techniques for de-escalating emotion and creating safety in a dialogue.
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CORPORATE EDUCATION GROUP
Corporate Education Group (CEG) is a premier provider of talent development solutions. Since 1987, CEG has collaborated with clients to unlock business value by delivering talent strategies and development solutions that align with targeted business goals to make your workforce...