Course description
Workplace Essentials Soft Skills Bundle (Online)
The Workplace Essentials Soft Skills Bundle assists participants with a variety of skills needed for customer and business support. Participants will acquire a strong skill set, acquiring skills needed to deal with difficult customers, generate return business, and facilitate teamwork within the company. During these workshops, students will learn business ethics and etiquette, change management, civility in the workplace, customer service and support, conflict resolution, networking, risk assessment, safety in the workplace, and teamwork and teambuilding skills.
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Upcoming start dates
Training content
The Workplace Essentials Soft Skills Bundle includes the following courses:
- Appreciative Inquiry
- Business Acumen
- Business Ethics
- Business Etiquette
- Change Management
- Civility in the Workplace
- Conflict Resolution
- Customer Service
- Customer Support
- Cybersecurity
- Delivering Constructive Criticism
- Developing Corporate Behavior
- Handling Difficult Customers
- Networking Outside the Company
- Networking Within the Company
- Risk Assessment and Management
- Safety in the Workplace
- Teambuilding for Managers
- Teamwork and Teambuilding
Course delivery details
Participants will have 12 months to complete this online, self-paced course.
Costs
All materials included in price
Contact this provider
Corporate College, a Division of Cuyahoga Community College
Founded in 2003, Corporate College offers Northeast Ohio businesses and individuals professional training and development, along with state-of-the-art meeting and conference space at Corporate College East in Warrensville Heights and Corporate College West in Westlake. Whether you are engaged with...