Best Unified Communications Training in Minneapolis

Business professionals who need to effectively communicate their ideas and solutions in the work environment need to be skilled at...

In today’s complex and competitive world, no organization can afford to stand still. Continuous improvement and constant innovation are required...

We often believe that the smartest person in the room is the one with the best answers. They’re not. The...

At the heart of any business is relationships - between the company and its customers, management and its employees, and...

Differences of personality or operational style can be a primary source of conflict in the workplace. Such energy robbing conflict...

This course helps participants to plan and facilitate meetings to achieve maximum results. They will examine how to prepare for,...

Many Committee Chairs step into the role with no formal training around how to effectively lead meetings. Yet, in order...

Let's face it: life is getting more and more challenging. Sometimes we need all the help we can get just...

In theory, collaboration is a great concept. People talk in the workplace about building a collaborative team and working collaboratively....

Administering Cisco Unified Communications Manager (ACUCM) provides system administrators and networking professionals with an understanding of the Cisco Unified Communications...

Implementing Cisco Collaboration Devices (CICD) teaches learners how to maintain and operate a Cisco Unified Communications solution that is based...

Please note, this is an advanced course to be taken after completion of the CIPTV1 and CIPTV2 courses. Troubleshooting Cisco...

Implementing Cisco IP Telephony & Video, Part 2 (CIPTV2) v1.0 is a five-day course that prepares the learner for implementing...

Implementing Cisco IP Telephony & Video, Part 1 (CIPTV1) v1.0 is a five-day course that prepares the learner for implementing...

Advanced Administration for Unified Communications Manager and Features (AAUCMF) is a 5-day instructor led course that is intended for experienced...

AUCCE 2 - Administering Unified Contact Center Enterprise Part 2 (AUCCE 2) Administering Cisco Unified Contact Center Enterprise Part 2...

Administering Cisco Unified Contact Center Enterprise Part 1 (AUCCE Part 1) is a 5 day instructor-led course intended for system...

The Understanding Cisco Collaboration Foundations (CLFNDU) 1.0 course gives you the skills and knowledge needed to administer and support a...

SIP Trunk Operations (SIPTO) is a 5-day instructor-led course that is intended for Cisco collaboration administrators who need to understand...

Advanced Contact Center Express Scripting Labs  (ACCXSL) is a 5-day instructor-led, lab-intensive course intended for experienced Unified Contact Center Express...