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Do you want to learn how we sort our results? Read more about about how courses are ranked in the search results.
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Customer Service Excellence Training
TrainSMART Inc.
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Corporate / Group Training
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Multiple (2)
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On-site, Webinar
Your customer service team needs customer service excellence training from TrainSMART! What does it take to earn business and retain...
Building Better Customer Relationships
IFI Training
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Corporate / Group Training
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Multiple (2)
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On-site
A 1-Day Workshop designed to help business professionals form close relationships with new customers and deepen existing customer relationships. Strong...
Extraordinary Customer Service
Dering Consulting Group
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Corporate / Group Training
5.0
(2)
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Multiple (2)
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On-site
Extraordinary Customer Service helps participants identify their customers, both external and internal, and their needs and expectations. Dering guides the...
Transforming Customer Service
Imparta
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Corporate / Group Training
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United States of America
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On-site
You have a few seconds to build the trust that is a prerequisite for a brilliant customer service conversation. We...
Inspired Customer Service: Firm Boundaries, Exceptional Compassion
The Yes Works
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Corporate / Group Training
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Multiple (2)
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On-site
Have you ever heard anyone say, “Company X had incredible customer service, but they went out of business?” Neither have...
Customer Service Skills
ACHIEVE Centre for Leadership Inc.
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Corporate / Group Training
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From 20 CAD
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Multiple (3)
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On-site, Webinar
Without attention to customer service, organizations of all types will inevitably struggle to thrive. Alternatively, when organizations focus on fostering...
From Campus to Corporate
Exec Comm
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Corporate / Group Training
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United States of America
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On-site
Gen Z and Millennials come to the workforce with fresh ideas and diverse perspectives. As they transition from their college...
Solution Selling Program
Eagle's Flight
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Corporate / Group Training
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Top 10 Course
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Multiple (2)
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On-site
Sales is not about force-fitting a product onto a customer. Rather, it’s about first finding out exactly what the customer...
WOW! Customer Service That Makes Them Smile
Leader Development Institute
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Corporate / Group Training
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Multiple (2)
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On-site, Virtual Classroom
Whether you realize it or not, each and every one of us serves customers. Maybe you're on the front line...
Signature Service: The Key to Customer Satisfaction®
Wilson Learning
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Corporate / Group Training
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Worldwide
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On-site
Businesses in every sector are experiencing increased competition as new, diverse players enter the market. When consumers have more choices,...
Winning Over Irate Customers
Stitt Feld Handy Group
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Professional Course
5.0
(10)
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Multiple (2)
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On-site
At this workshop you will learn techniques that will allow you to handle really challenging customer service situations with confidence,...
Dealing with Collections
Imparta
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Corporate / Group Training
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United States of America
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On-site
“You must pay today. Have you got a credit card on you?” This traditional, confrontational style is adopted by many...
Project Management for Trainers
Langevin Learning Services Inc.
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Corporate / Group Training
5.0
(2)
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Beginner level
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United States of America
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On-site
This process-driven Project Management for Trainers (train-the-trainer) workshop is founded on the key principles of project management. However, we’ve specifically...
Effective Sales Negotiations
Master Connection Associates
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Corporate / Group Training
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Multiple (2)
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On-site, Self-paced Online
A sales negotiation actually starts from the first moment of contact between a customer and your organization because that is...
Customer Service Training: Critical Elements of Customer Service
Mainstream Corporate Training
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Corporate / Group Training
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Multiple (2)
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On-site, Self-paced Online, Virtual Classroom
While many companies promise to deliver an incredible customer experience, some are better at delivering than others. This two-day course...
Customer Service
Eagle's Flight
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Corporate / Group Training
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Top 10 Course
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Multiple (2)
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On-site
It is no longer a competitive advantage for you to have great customer service. The pace of your business, the...
Selling Value, Overcoming Price
TopLine Leadership, Inc.
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Corporate / Group Training
4.6
(11)
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United States of America
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On-site
It’s easy for salespeople to get caught up in a price trap, where the customer is pitting competitors against each...
Fundamentals of Successful Sales
Goldy Ventures
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Corporate / Group Training
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Multiple (2)
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On-site, Virtual Classroom
This course is designed to provide the tools sales professionals need to effectively meet the competitive and challenging market they...
Sales Essentials for Service Teams
Imparta
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Corporate / Group Training
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United States of America
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On-site
Sales Essentials for Service Teams Many companies want their customer service teams to sell to their customers. This can be both...
Selling Against the Competition
TopLine Leadership, Inc.
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Corporate / Group Training
4.8
(5)
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United States of America
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On-site
Successful salespeople influence a prospect’s buying requirements to include their company’s unique differentiation. That’s how salespeople achieve competitive advantage and...
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