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Mastering Zoom Breakout Rooms & Polling - In House
Facilitation First Inc
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Corporate / Group Training
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Multiple (2)
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On-site, Virtual Classroom
When facilitating online meetings or training online workshops, facilitators and trainers continue to find their biggest challenge to be engagement...
Emotional Intelligence with Agile EQ
APLS Group
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Corporate / Group Training
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Multiple (2)
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On-site, Virtual Classroom
Everything DiSC® Agile EQ™ will develop the emotional intelligence necessary to support your organization’s thriving agile culture. Everything DiSC® Agile...
Conflict – From Prevention to Resolution - In House
Procept Associates Ltd.
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Corporate / Group Training
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Beginner level
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Worldwide
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On-site
When people are working together, differences of opinion and approach are inevitable. Conflict can create problems in work productivity and...
Project Closeout Best Practices - In House
Procept Associates Ltd.
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Corporate / Group Training
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Worldwide
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On-site
As project managers, we tend to keep our eyes focused on the finish line. For us, it is all about...
Thinking on Purpose: Outsmarting Evolution - In House
Procept Associates Ltd.
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Corporate / Group Training
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Intermediate level
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Worldwide
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On-site
For eons, evolution has quietly refined one of the most powerful tools ever known — the human brain. Every second...
Writing Operational Policies and Procedures (Corporate)
Building Blocks Learning Network
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Corporate / Group Training
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North America
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On-site
This workshop will equip participants with tools and techniques to write operational policies that clearly define the requirements for operational...
Business Case Basics - In House
Procept Associates Ltd.
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Corporate / Group Training
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Beginner level
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Worldwide
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On-site
This 1 - 2 day course provides participants with an overview and tools on how to analyze initiatives, review and...
Developing Resilience During Change - In House
Procept Associates Ltd.
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Corporate / Group Training
4.6
(5)
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Beginner level
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Worldwide
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On-site
When an individual is experiencing high levels of change, their capacity to adapt can rapidly be depleted. Resilience—the ability to...
Agile Documentation Best Practices - In House
Procept Associates Ltd.
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Corporate / Group Training
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Beginner level
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From 30 USD
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Worldwide
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On-site
Tired of wasting time creating documents that no one will ever read? Spending hours fussing with documents to make them...
Change Management in a Project Environment - In House
Procept Associates Ltd.
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Corporate / Group Training
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Beginner level
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Worldwide
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On-site
Managing change is tough! In today’s world, the only constant is change. Many organizations are taking charge to develop their...
Facilitating Through Conflict & Challenging Meeting Behaviours - In House
Facilitation First Inc
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Corporate / Group Training
5.0
(3)
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Multiple (2)
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On-site, Virtual Classroom
Ask meeting facilitators what they fear most when leading discussions and they’ll tell you – conflict management and having to...
Call Center Associate Certified (Corporate)
Management and Strategy Institute
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Corporate / Group Training
4.9
(42)
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United States of America
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On-site
Call centers have become integral to the operations of countless companies across various industries. They serve as centralized hubs for...
LEAP® Into Service Recovery
Master Connection Associates
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Corporate / Group Training
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Multiple (2)
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On-site, Self-paced Online
Service recovery is one of the most critical components of Service Excellence and Delivering World Class Service. ‘L.E.A.P.® Into Service...
Quality Service & Communication
TrainSMART Inc.
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Corporate / Group Training
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United States of America
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On-site
The importance of customer service varies by product, industry, agency, and customer. For example, an experienced customer – one who...
Private Coaching
ProComm Ltd.
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Corporate / Group Training
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United States of America
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On-site
As a business professional, you know the importance of preparation for any communication situation. But, because of your busy schedule,...
The Positive Alternative
Master Connection Associates
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Corporate / Group Training
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Multiple (2)
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On-site, Self-paced Online
The Positive Alternative (TPA) is the baseline enlightenment customer service workshop for all employees. Everyone in the organization must understand...
Communicating with Confidence
Dering Consulting Group
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Corporate / Group Training
4.5
(4)
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Multiple (2)
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On-site
Dering’s Communicating with Confidence course is designed to build upon your existing communication strengths and to improve your skills in...
Crisis Communication Skills
Exec Comm
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Corporate / Group Training
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United States of America
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On-site
Your product is recalled. An accident happens on site. An employee commits a crime. All of these scenarios create a...
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