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Do you want to learn how we sort our results? Read more about about how courses are ranked in the search results.
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WOW! Customer Service That Makes Them Smile
Leader Development Institute
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Corporate / Group Training
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Multiple (2)
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On-site, Virtual Classroom
Whether you realize it or not, each and every one of us serves customers. Maybe you're on the front line...
Signature Service: The Key to Customer Satisfaction®
Wilson Learning
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Corporate / Group Training
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Worldwide
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On-site
Businesses in every sector are experiencing increased competition as new, diverse players enter the market. When consumers have more choices,...
Project Management for Trainers
Langevin Learning Services Inc.
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Corporate / Group Training
5.0
(2)
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Beginner level
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United States of America
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On-site
This process-driven Project Management for Trainers (train-the-trainer) workshop is founded on the key principles of project management. However, we’ve specifically...
Winning Over Irate Customers
Stitt Feld Handy Group
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Professional Course
5.0
(10)
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Multiple (2)
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On-site
At this workshop you will learn techniques that will allow you to handle really challenging customer service situations with confidence,...
Dealing with Collections
Imparta
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Corporate / Group Training
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United States of America
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On-site
“You must pay today. Have you got a credit card on you?” This traditional, confrontational style is adopted by many...
Effective Sales Negotiations
Master Connection Associates
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Corporate / Group Training
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Multiple (2)
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On-site, Self-paced Online
A sales negotiation actually starts from the first moment of contact between a customer and your organization because that is...
Customer Service
Eagle's Flight
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Corporate / Group Training
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Top 10 Course
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Multiple (2)
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On-site
It is no longer a competitive advantage for you to have great customer service. The pace of your business, the...
Customer Service Training: Critical Elements of Customer Service
Mainstream Corporate Training
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Corporate / Group Training
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Multiple (2)
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On-site, Self-paced Online, Virtual Classroom
While many companies promise to deliver an incredible customer experience, some are better at delivering than others. This two-day course...
Selling Value, Overcoming Price
TopLine Leadership, Inc.
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Corporate / Group Training
4.6
(11)
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United States of America
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On-site
It’s easy for salespeople to get caught up in a price trap, where the customer is pitting competitors against each...
Fundamentals of Successful Sales
Goldy Ventures
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Corporate / Group Training
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Multiple (2)
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On-site, Virtual Classroom
This course is designed to provide the tools sales professionals need to effectively meet the competitive and challenging market they...
Selling Against the Competition
TopLine Leadership, Inc.
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Corporate / Group Training
4.8
(5)
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United States of America
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On-site
Successful salespeople influence a prospect’s buying requirements to include their company’s unique differentiation. That’s how salespeople achieve competitive advantage and...
Sales Essentials for Service Teams
Imparta
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Corporate / Group Training
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United States of America
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On-site
Sales Essentials for Service Teams Many companies want their customer service teams to sell to their customers. This can be both...
Techno-Bridge Leadership Training for the Technology Professional
EduLeader
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Corporate / Group Training
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Intermediate level
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United States of America
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On-site
Not only are new digital skills being required in what is being called The Fourth Industrial Revolution, but new ways...
Digital Conversations
Imparta
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Corporate / Group Training
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United States of America
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On-site
These days, customers are as likely to type as they are to talk. Social media and webchat are now significant channels for everyday...
Call Center Customer Service Training
TrainSMART Inc.
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Corporate / Group Training
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Multiple (2)
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On-site, Webinar
In the world of high-end customer service, there is no issue that a customer brings that is not addressed. Regardless...
Prosperous Account Strategy
Richardson Sales Performance
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Corporate / Group Training
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United States of America
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On-site
Richardson’s Prosperous Account Strategy program offers a customer-centric approach to identifying priority accounts, capturing and analyzing critical information, and developing...
R3 – Reassure, Relate, Resolve
Imparta
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Corporate / Group Training
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United States of America
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On-site
Delivering a customer experience that makes your customers smile and builds loyalty to your brand is essential. However, just understanding...
Customer Service Skills Training
TrainSMART Inc.
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Corporate / Group Training
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Multiple (2)
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On-site, Webinar
TrainSmart’s customer service skills training workshop is a dynamic, hands-on, and practical workshop that will help your organization impact the...
The Successful Training Manager - Live Online
Langevin Learning Services Inc.
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Professional Course
5.0
(18)
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Intermediate level
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From 2,199 USD
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Multiple (2)
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On-site, Virtual Classroom
The Successful Training Manager train-the-trainer workshop is geared toward training managers and training directors who want to take their training...
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