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Do you want to learn how we sort our results? Read more about about how courses are ranked in the search results.
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Senior Secretaries and Personal Assistants’ Program – Level 1
LCT International
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Corporate / Group Training
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Worldwide
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On-site
Strategic Communication Skills for Advanced Public Relations
LCT International
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Corporate / Group Training
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Worldwide
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On-site
Understanding British Government and Legal Structures & Systems
LCT International
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Corporate / Group Training
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Worldwide
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On-site
Customer Service Skills
ACHIEVE Centre for Leadership Inc.
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Corporate / Group Training
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From 20 CAD
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Multiple (3)
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On-site, Webinar
Without attention to customer service, organizations of all types will inevitably struggle to thrive. Alternatively, when organizations focus on fostering...
WOW! Customer Service That Makes Them Smile
Leader Development Institute
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Corporate / Group Training
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Multiple (2)
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On-site, Virtual Classroom
Whether you realize it or not, each and every one of us serves customers. Maybe you're on the front line...
Communicating Up, Down and Across the Organization
Canadian Management Centre
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Professional Course
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From 2,695 USD
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Multiple (4)
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On-site, Classroom
It can happen at a moment's notice: you need to communicate a new idea to senior managers, influence your colleagues...
Strategic Planning: From Vision to Action
Canadian Management Centre
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Professional Course
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From 2,695 USD
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Multiple (2)
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On-site, Classroom
This course is designed to combine proven-by-practice methods with new insights and ideas from a wide range of current strategic...
Leading on Purpose: The Art of Facilitative Leadership - In House
Procept Associates Ltd.
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Corporate / Group Training
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Intermediate level
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Worldwide
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On-site
Managers are vanguards of change because they are the focal point for introducing new ideas, new products, and new services...
Signature Service: The Key to Customer Satisfaction®
Wilson Learning
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Corporate / Group Training
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Worldwide
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On-site
Businesses in every sector are experiencing increased competition as new, diverse players enter the market. When consumers have more choices,...
Change Management Foundation + Practitioner (CMP) Certification - In House
Procept Associates Ltd.
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Corporate / Group Training
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Advanced level
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Worldwide
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On-site
This program combines two certification programs into one five day course. It will provide practical knowledge on Change Management techniques...
Comprehensive Business Analysis 1: Planning, Monitoring and Communication - In House
Procept Associates Ltd.
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Corporate / Group Training
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Intermediate level
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Worldwide
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On-site
The demand for experienced Business Analysts increases as the Business Analysis profession becomes more globally recognized and standardized, and employers...
Effective Communications in Project Management - In House
Procept Associates Ltd.
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Corporate / Group Training
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Advanced level
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Worldwide
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On-site
gnoring the external and internal politics surrounding your project can be hazardous. The more power and leadership skills you have,...
Six Sigma White Belt Workshop - In House
Procept Associates Ltd.
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Corporate / Group Training
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Beginner level
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Worldwide
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On-site
This 2-day workshop provides participants with an understanding of the Six Sigma approach for rapidly and dramatically improving business processes...
Talking Straight: Helping Others to Handle “Bad News”
Barnes & Conti Associates, Inc.
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Corporate / Group Training
5.0
(2)
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Multiple (2)
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On-site, Virtual Classroom
We often worry about conversations where we have to deliver some tough news that others will perceive as bad news....
Agile Business Analysis Essentials or Certified Agile Business Analyst - In House
Procept Associates Ltd.
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Corporate / Group Training
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Intermediate level
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Worldwide
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On-site
On agile projects, requirements are captured and documented differently using novel techniques such as user stories, various types of backlog,...
Building Resilience to Cope with COVID-19 Anxiety and Change - In House
Procept Associates Ltd.
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Corporate / Group Training
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Beginner level
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Worldwide
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On-site
With the uncertainty and change caused by the current COVID-19 crisis, anxiety and and fear are preventing many people from...
Dealing with Impossible Projects - In House
Procept Associates Ltd.
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Corporate / Group Training
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Intermediate level
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Worldwide
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On-site
When we say "nothing's impossible," we usually mean that given unlimited time, unlimited resources, and really flexible performance standards, we...
Diversity, Inclusion & Cultural Sensitivity - In House
Procept Associates Ltd.
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Corporate / Group Training
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Worldwide
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On-site
As our workplaces (like our society) become increasingly multicultural, employees must have an increased awareness of diversity, personal space, cultural...
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