productivity in North America

In agile projects, there are no requirements” is one common misconception of many about agile projects. In reality, agile projects...

Increasing happiness can be done through the power of positive thinking. That is one skill that this workshop will touch...

Effective communication skills are essential for building strong relationships, fostering collaboration, and achieving personal and professional success. Developing robust communication...

Conflict has been described as a dangerous opportunity. When people resolve conflicts quickly and respectfully with a positive attitude, they...

Qualifying leads effectively is crucial for sales productivity and closing ratios. This course builds skills in identifying ready buyers versus...

Model and Document Your Project Requirements discusses the core functions of the business analyst in the context of defining and...

“A business case justifies the investment required to deliver a proposed solution.” — A Guide to the Business Analysis Body...

Effective listening is a two-way street. It is the ability to actively understand information provided by the speaker, and display...

Recognizing employees through various recognition programs is a fantastic investment. Being appreciated is a basic human feeling and reaps great...

An ISO 13053 certification proves that you understand the Six Sigma methodology and tools, and have the skills to help...

The Business Analyst’s role changes significantly as organizations rapidly replace their traditional system-development methodologies with more iterative or agile approaches....

Entrepreneurs naturally tend to gravitate to product development and in the process can overlook the benefits and minimize the challenges...

Excel is among the most widely used business software tool in use today. Yet, most daily users barely scratch the...

Getting promoted is a heady experience … until reality sets in, and you realize you're not quite sure exactly what's...

The Information Technology Infrastructure Library (ITIL) has become the de-facto best practice standard for the provision of high quality IT...

Time management comes down to making good choices and developing habits that will get you there. Now is the time...

Developing good Organizational Skills is an investment that will provide benefits for years. These skills will filter through all aspects...

Personal time management skills are essential for professional success in any workplace. Those able to successfully implement time management strategies...

It happens to everyone. The meeting that you are facilitating comes to an abrupt halt over an unbreakable disagreement. No...

As our global markets, workforce, and customers become increasingly diverse, inclusive leadership is emerging as an essential capability. Inclusive leaders...