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Building an Inclusive Workplace
5.0
(1)
Building Blocks Learning Network
Canada is a country of diversity, but many of our workplaces do not reflect this reality. Even when they do,...
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Professional Course
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From 325 USD
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Ottawa
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Classroom
Towards Anti-Racism in the Workplace
5.0
(1)
Building Blocks Learning Network
Canada is built on the traditional land of Indigenous Peoples and much of it remains unceded. Canada is also a...
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Professional Course
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1 day
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From 595 USD
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Ottawa
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Classroom
Verbal De-Escalation
5.0
(1)
Building Blocks Learning Network
These are increasingly stressful times. In dealing with delicate or complex situations, you may find your client or even colleague...
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Professional Course
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From 325 USD
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Ottawa
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Classroom
Planting a Seed for Reconciliation
5.0
(1)
Building Blocks Learning Network
The Truth and Reconciliation Commission (TRC) was an important step in initiating processes of Reconciliation between Indigenous peoples and other...
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Professional Course
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From 325 USD
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Ottawa
-
Classroom
Managing Employee Performance
Building Blocks Learning Network
Inspiring someone to be their best is not an easy task. It requires clear expectations, a facilitating environment, rewards and...
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Professional Course
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1 day
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From 595 USD
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Ottawa
-
Classroom
Working with Different Generations
5.0
(1)
Building Blocks Learning Network
While Canada is a nation of diversity, we have much work to do to ensure that in our workplaces everyone...
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Professional Course
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From 325 USD
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Ottawa
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Classroom
Performance Measurement and Evaluation
Building Blocks Learning Network
Pre-reading, research and group work are part of the workshop. Lively discussion will likely fall out of the readings and...
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Professional Course
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2 days
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From 1,095 USD
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Multiple (2)
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Classroom, Virtual Classroom
Unconscious Bias
5.0
(1)
Building Blocks Learning Network
While the spotlight is shining brightly on all of today’s leaders in this time of global social change, each one...
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Professional Course
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1 day
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From 595 USD
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Ottawa
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Classroom
Building Effective Teams
Building Blocks Learning Network
Building high performance and effective teams can be a challenge for today’s leaders, especially given the rapidly changing dynamics of...
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Professional Course
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3 days
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From 325 USD
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Ottawa
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Classroom
Dealing with Difficult Conversations
5.0
(1)
Building Blocks Learning Network
At times, we feel like we constantly meet people who seem to be inconsiderate, stubborn, incorrigible, indecent, miserable, or passive-aggressive....
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Professional Course
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2 days
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From 1,095 USD
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Ottawa
-
Classroom
Using Emotional Intelligence in a Call Centre
4.0
(1)
Building Blocks Learning Network
Working in a call centre or a client-centered job can be rewarding, although it can also come with challenges such...
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Professional Course
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2 days
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From 1,095 USD
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Multiple (2)
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Classroom, Virtual Classroom
Human Resources Security
GoldSRD
The Human Resource Security discipline is designed to help you examine key controls applied before, during, and after the hiring...
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Corporate / Group Training
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16 hours
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Multiple (2)
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Virtual Classroom, On-site
Human Resource Management
GoldSRD
In recent years, tasks that were originally thought to fall under the responsibility of the human resources department have become...
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Corporate / Group Training
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Multiple (2)
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Virtual Classroom, On-site
Emotionally Intelligent Recruitment and Selection Online
Genos International
The Genos emotional intelligence recruitment survey is the best measure of how often a candidate demonstrates emotional intelligence in the...
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Corporate / Group Training
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1 hour
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Multiple (2)
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Virtual Classroom, On-site
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Beginner level
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Intermediate level
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Advanced level
Human Interactive Workshop
4.3
(3)
Leader Development Institute
How you interact with others is crucial, whether it is a face-to-face, group, or virtual interaction, it must be effective....
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Corporate / Group Training
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Multiple (2)
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Virtual Classroom, On-site
Employee Recognition Workshop
GoldSRD
Recognizing employees through various recognition programs is a fantastic investment. Being appreciated is a basic human feeling and reaps great...
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Corporate / Group Training
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Multiple (2)
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Virtual Classroom, On-site
Conducting Annual Employee Reviews Workshop
GoldSRD
An annual review can help you keep your employees happy, engaged, and focused. It is human nature to want to...
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Corporate / Group Training
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Multiple (2)
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Virtual Classroom, On-site
Ethics in the Workplace
Leader Development Institute
Employees often grapple with the questions 'is this ethical, is that ethical, is this an unethical business practice'? LDI has...
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Corporate / Group Training
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Multiple (2)
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Virtual Classroom, On-site
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