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Handling a Challenging Customer
GoldSRD
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Corporate / Group Training
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United States of America
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On-site
Customer service is a necessary position in the job world today. It helps companies give customers what they want and...
How to Get People to Do What You Want Then to Do
Wronski Associates
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Corporate / Group Training
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Multiple (2)
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Virtual Classroom, On-site
When we are not getting the results we want out of others, we often experience a tension between accepting people...
Invisible Differences in the Workplace
Wronski Associates
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Corporate / Group Training
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Multiple (2)
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On-site, Virtual Classroom
For at least the last two decades, organizations across America have implemented programs and strategies designed to create an environment...
Managing Difficult Personalities
Velocity Knowledge
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Corporate / Group Training
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United States of America
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On-site
It happens to everyone. The meeting that you are facilitating comes to an abrupt halt over an unbreakable disagreement. No...
Managing Difficult Conversations
Infopro Learning
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Corporate / Group Training
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Multiple (2)
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Virtual Classroom, On-site
The Managing Difficult Conversations training program aims to equip leaders to confront and navigate challenging conversations rather than avoid them....
Optimize Leader Judgement, Insights, Decisions
Infopro Learning
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Corporate / Group Training
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Multiple (2)
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Virtual Classroom, On-site
The Optimize Leader Judgement, Insights, and Decisions training program is designed to enhance leaders' strategic thinking and decision-making abilities. Participating...
Performance Management For Leaders
Infopro Learning
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Corporate / Group Training
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Multiple (2)
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Virtual Classroom, On-site
The Performance Management for Leaders training program aims to provide leaders with a diverse range of systems, skills, and strategies...
Unconscious Bias in the Workplace
Infopro Learning
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Corporate / Group Training
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Multiple (2)
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Virtual Classroom, On-site
The training program on Unconscious Bias in the Workplace addresses the implicit attitudes and stereotypes that can affect our interactions...
Hiring Strategies Workshop
GoldSRD
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Corporate / Group Training
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Multiple (2)
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Virtual Classroom, On-site
Successful companies are made up of great employees, so why not hire great employees? Hiring and training employees is an...
Engaging Employees in Today’s 8-12 Second World
APLS Group
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Corporate / Group Training
5.0
(1)
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Multiple (2)
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Virtual Classroom, On-site
Is Employee Engagement one of your company’s top 5 priorities to ensure recruitment and retention? You’re not alone in focusing...
Playing From Strengths: Tapping Into Natural Talents to Maximize Performance
Wronski Associates
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Corporate / Group Training
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Multiple (2)
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On-site, Virtual Classroom
What’s your SUPERPOWER? Of course you have one . . . several in fact! There are some things you are...
Building an Inclusive Workplace (Corporate)
Building Blocks Learning Network
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Corporate / Group Training
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North America
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On-site
Canada is a country of diversity, but many of our workplaces do not reflect this reality. Even when they do,...
Leadership Essentials: Reducing Employee Turnover Series (Blended)
Vital Learning
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Corporate / Group Training
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United States of America
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On-site
The #1 reason employees leave is the quality of their manager. High employee turnover can have a disastrous impact on...
Workplace Harassment & Violence
GoldSRD
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Corporate / Group Training
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Multiple (2)
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Virtual Classroom, On-site
Workplace harassment is illegal and destructive to any organization. It is important to treat everyone in the workplace with respect...
Conflict; Obstacle or Opportunity
Wronski Associates
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Corporate / Group Training
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Multiple (2)
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Virtual Classroom, On-site
Conflict has been described as a dangerous opportunity. When people resolve conflicts quickly and respectfully with a positive attitude, they...
Forget D&I? How to Focus Your IA Function on Real Risks
GoldSRD
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Corporate / Group Training
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United States of America
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On-site
Diversity and Inclusion, Environmental, Social, & Governance and other hot topics make it tempting for audit functions to focus on...
Oral Communication: Managing Difficult Conversations
Wronski Associates
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Corporate / Group Training
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Multiple (2)
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On-site, Virtual Classroom
Difficult conversations happen in many workplace interactions. They are the conversations that affect the quality of our service, how we...
Towards Anti-Racism in the Workplace (Corporate)
Building Blocks Learning Network
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Corporate / Group Training
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North America
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On-site
Canada is built on the traditional land of Indigenous Peoples and much of it remains unceded. Canada is also a...
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