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Call Center Associate Certified (Corporate)
Management and Strategy Institute
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Corporate / Group Training
4.9
(42)
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United States of America
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On-site
Call centers have become integral to the operations of countless companies across various industries. They serve as centralized hubs for...
Delivering Seamless Internal Customer Service
Proven Training Solutions
|
Corporate / Group Training
5.0
(45)
-
Multiple (2)
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On-site, Webinar, Virtual Classroom
Treat and talk with co-workers like they're customers - what a novel concept! Improve communication & collaboration. The Delivering Seamless...
Delivering World-Class Customer Service
Velocity Knowledge
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Corporate / Group Training
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United States of America
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On-site
Providing exceptional customer service is all about understanding why, how, and WIIFM, or “What’s In It for Me?” This course...
Commitment to Extraordinary Service
Infopro Learning
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Corporate / Group Training
-
Multiple (2)
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Virtual Classroom, On-site
The Commitment to Extraordinary Service training program aims to cultivate a customer-centric approach by focusing on the mindset and abilities...
Critical Service and Sales™ Skills
Janek Performance Group
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Corporate / Group Training
-
Multiple (3)
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Virtual Classroom, On-site
Best-in-class companies place critical importance on providing an effective customer experience. Every customer interaction should matter; contributing to an overall company...
Handling Difficult & Demanding Customers
Proven Training Solutions
|
Corporate / Group Training
-
Multiple (2)
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On-site, Webinar, Virtual Classroom
When the difficult or demanding customer is IN CONTROL, we are OUT OF CONTROL. Learn to manage the situation. One...
Effective Customer Service Training for Business Success
Infopro Learning
|
Corporate / Group Training
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Worldwide
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On-site
Customer service training programs are tailored to thoroughly train your employees and drive your organization forward by improving customer satisfaction...
The Positive Alternative
Master Connection Associates
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Corporate / Group Training
-
Multiple (2)
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Self-paced Online, On-site
The Positive Alternative (TPA) is the baseline enlightenment customer service workshop for all employees. Everyone in the organization must understand...
LEAP® Into Service Recovery
Master Connection Associates
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Corporate / Group Training
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Multiple (2)
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Self-paced Online, On-site
Service recovery is one of the most critical components of Service Excellence and Delivering World Class Service. ‘L.E.A.P.® Into Service...
Customer Service Excellence: Virtual Training (1.5-Hour)
IdeaGuides: Training and Meeting Facilitation
|
Corporate / Group Training
5.0
(3)
-
Multiple (2)
-
On-site
This powerful, tailored, 1.5-hour workshop will give your staff more than just the foundation on providing good internal and external...
Customer Service Excellence: Virtual Training (4-Hour)
IdeaGuides: Training and Meeting Facilitation
|
Corporate / Group Training
5.0
(2)
-
Multiple (2)
-
On-site
This powerful, tailored, 4-hour workshop will give your staff more than just the foundation on providing good internal and external...
Customer Service Excellence: Virtual Training For Call Centers (1.5-Hour)
IdeaGuides: Training and Meeting Facilitation
|
Corporate / Group Training
-
Multiple (2)
-
On-site
This powerful, tailored, 1.5-hour workshop will give your staff more than just the foundation on providing good internal and external...
Customer Service Excellence: Virtual Training For Call Centers (4-Hour)
IdeaGuides: Training and Meeting Facilitation
|
Corporate / Group Training
-
Multiple (2)
-
On-site
This powerful, tailored, 4 and 8 hour workshop will give your staff more than just the foundation on providing good...
Taking Positive Action
Master Connection Associates
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Corporate / Group Training
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Multiple (2)
-
Self-paced Online, On-site
The value of any program involving the performance of an employee or group of employees depends on both the strength...
Customer Service Excellence Training
TrainSMART Inc.
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Corporate / Group Training
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Multiple (2)
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On-site, Webinar
Your customer service team needs customer service excellence training from TrainSMART! What does it take to earn business and retain...
Call Center Customer Service Training
TrainSMART Inc.
|
Corporate / Group Training
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Multiple (2)
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On-site, Webinar
In the world of high-end customer service, there is no issue that a customer brings that is not addressed. Regardless...
Call Center Customer Service Training
TrainSMART Inc.
|
Corporate / Group Training
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Multiple (2)
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Virtual Classroom, On-site
If you have an inbound, outbound, or bi-directional call center, then you know how hard it is to develop the...
Displaying 1-20 of 32 results
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