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Customer Service Excellence for Commercial Business Clients - Role Playing for Business Managers
BEVA Global Management Inc. / BEVA Learning Institute
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Professional Course
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Multiple (4)
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From 999 CAD
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Online
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Virtual Classroom
Welcome to our "Customer Service Excellence for Commercial Business" course for business managers, a dynamic and interactive learning experience designed to...
Effective Techniques for Dealing with Difficult Customers
Pryor Learning
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Professional Course
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From 199 USD
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Online
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Webinar
Dealing with customers and handling their complaints is stressful — and risky — business! When customers are confrontational, over demanding...
Effective Techniques for Dealing with Difficult Customers (On-site)
Pryor Learning
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Corporate / Group Training
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Nationwide
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On-site
Dealing with customers and handling their complaints is stressful — and risky — business! When customers are confrontational, over demanding...
Handling Difficult Situations
Chart Learning Solutions
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Professional Course
4.8
(13)
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Intermediate level
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Online
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Self-paced Online
When a service problem occurs, it’s also likely to create an upset or irate customer, further compounding an already sticky...
Call Center Supervisor Certified
Management and Strategy Institute
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Professional Course
4.9
(17)
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From 200 USD
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Online
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Self-paced Online
The call center supervisory role can be challenging, and not everyone has natural leadership skills in this area. This certification...
Call Center Supervisor Certified (Corporate)
Management and Strategy Institute
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Corporate / Group Training
4.9
(17)
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United States of America
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On-site
The call center supervisory role can be challenging, and not everyone has natural leadership skills in this area. This certification...
Problem Resolution
SGE International, LLC
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Professional Course
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Las Vegas
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Classroom
This learning experience will help you ensure a quality customer experience, even when that experience does not go as planned....
Conflict Management For Telephone Call Centers - E-Learning
Vistelar, LLC
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Professional Course
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From 47 USD
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Online
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Self-paced Online
Learn Vistelar’s non-escalation, de-escalation, crisis intervention, and personal protection methodologies that addresses how to: Provide better customer service Predict, prevent...
Conflict Management For Contact Professionals - E-Learning
Vistelar, LLC
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Professional Course
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From 77 USD
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Online
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Self-paced Online
Learn Vistelar’s non-escalation, de-escalation, crisis intervention, and personal protection methodologies that addresses how to: Provide better customer service Predict, prevent...
Handling a Challenging Customer
GoldSRD
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Corporate / Group Training
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United States of America
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On-site
Customer service is a necessary position in the job world today. It helps companies give customers what they want and...
Customer Service Training: Critical Elements of Customer Service
Mainstream Corporate Training
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Corporate / Group Training
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Multiple (2)
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Self-paced Online, On-site, Virtual Classroom
While many companies promise to deliver an incredible customer experience, some are better at delivering than others. This two-day course...
Compassionate Care Connections: Mastering Healthcare Customer Service Excellence
TrainSMART Inc.
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Corporate / Group Training
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United States of America
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On-site
Does Your Team Need Help With Transforming Patient Experiences? Let Us Teach Them How To Master the Art of Exceptional...
Conflict Management For Customer Service & Sales
Vistelar, LLC
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Corporate / Group Training
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United States of America
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On-site
Become a certified instructor or practitioner of Vistelar’s non-escalation, de-escalation, crisis intervention, and personal protection methodologies — specifically designed for...
Conflict Management For Security & Loss Prevention
Vistelar, LLC
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Corporate / Group Training
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United States of America
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On-site
Become a certified instructor or practitioner of Vistelar’s non-escalation, de-escalation, crisis intervention, and personal protection methodologies — specifically designed for...
Conflict Management For Public Safety
Vistelar, LLC
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Corporate / Group Training
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United States of America
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On-site
Become a certified instructor or practitioner of Vistelar’s non-escalation, de-escalation, crisis intervention, and personal protection methodologies — specifically designed for...
Difficult Conversations
Stitt Feld Handy Group
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Professional Course
5.0
(7)
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From 99 USD
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Online
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Self-paced Online
Practical, Interactive and Fun: In the simulated conversations, you can experiment and act in ways that you would never consider...
Dealing With Difficult People
Stitt Feld Handy Group
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Professional Course
5.0
(10)
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From 1,800 USD
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Multiple (2)
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On-site, Webinar
At this multi-day workshop you will learn techniques to handle difficult conversations and difficult people with confidence, deal with problem...
Displaying 1-19 of 19 results
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