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Do you want to learn how we sort our results? Read more about about how courses are ranked in the search results.
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Legislative ToolBox (Corporate)
Building Blocks Learning Network
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Corporate / Group Training
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North America
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On-site
This workshop first provides a road map to help participants understand the sequencing of various parts of the legislative process,...
MCs and TB Submissions (Corporate)
Building Blocks Learning Network
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Corporate / Group Training
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North America
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On-site
Cabinet and its committees—of which the Treasury Board is one—provide the forum in which Ministers make decisions on government policy...
Personalization and Customization
SGE International, LLC
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Professional Course
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Las Vegas
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Classroom
This learning experience will help you create meaningful relationships by personalizing interactions through meaningful conversations and observations with customers to...
Problem Resolution
SGE International, LLC
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Professional Course
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Las Vegas
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Classroom
This learning experience will help you ensure a quality customer experience, even when that experience does not go as planned....
Privacy and Security
SGE International, LLC
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Professional Course
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Las Vegas
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Classroom
This learning experience brings awareness to the importance of maintaining customers' information as confidential and how to address common security...
The Positive Alternative
Master Connection Associates
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Corporate / Group Training
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Multiple (2)
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Self-paced Online, On-site
The Positive Alternative (TPA) is the baseline enlightenment customer service workshop for all employees. Everyone in the organization must understand...
LEAP® Into Service Recovery
Master Connection Associates
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Corporate / Group Training
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Multiple (2)
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Self-paced Online, On-site
Service recovery is one of the most critical components of Service Excellence and Delivering World Class Service. ‘L.E.A.P.® Into Service...
Customer Service Excellence: Virtual Training (1.5-Hour)
IdeaGuides: Training and Meeting Facilitation
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Corporate / Group Training
5.0
(3)
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Multiple (2)
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On-site
This powerful, tailored, 1.5-hour workshop will give your staff more than just the foundation on providing good internal and external...
Customer Service Excellence: Virtual Training (4-Hour)
IdeaGuides: Training and Meeting Facilitation
|
Corporate / Group Training
5.0
(2)
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Multiple (2)
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On-site
This powerful, tailored, 4-hour workshop will give your staff more than just the foundation on providing good internal and external...
Customer Service Excellence: Virtual Training For Call Centers (1.5-Hour)
IdeaGuides: Training and Meeting Facilitation
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Corporate / Group Training
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Multiple (2)
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On-site
This powerful, tailored, 1.5-hour workshop will give your staff more than just the foundation on providing good internal and external...
Customer Service Excellence: Virtual Training For Call Centers (4-Hour)
IdeaGuides: Training and Meeting Facilitation
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Corporate / Group Training
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Multiple (2)
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On-site
This powerful, tailored, 4 and 8 hour workshop will give your staff more than just the foundation on providing good...
Extraordinary Customer Service
Dering Consulting Group
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Corporate / Group Training
5.0
(2)
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Multiple (2)
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On-site
Extraordinary Customer Service helps participants identify their customers, both external and internal, and their needs and expectations. Dering guides the...
Customer Service Excellence Training
TrainSMART Inc.
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Corporate / Group Training
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Multiple (2)
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On-site, Webinar
Your customer service team needs customer service excellence training from TrainSMART! What does it take to earn business and retain...
Call Center Customer Service Training
TrainSMART Inc.
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Corporate / Group Training
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Multiple (2)
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On-site, Webinar
In the world of high-end customer service, there is no issue that a customer brings that is not addressed. Regardless...
R3 – Reassure, Relate, Resolve
Imparta
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Corporate / Group Training
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United States of America
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On-site
Delivering a customer experience that makes your customers smile and builds loyalty to your brand is essential. However, just understanding...
Call Center Associate Certified (Corporate)
Management and Strategy Institute
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Corporate / Group Training
4.9
(42)
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United States of America
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On-site
Call centers have become integral to the operations of countless companies across various industries. They serve as centralized hubs for...
Call Center Customer Service Training
TrainSMART Inc.
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Corporate / Group Training
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Multiple (2)
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Virtual Classroom, On-site
If you have an inbound, outbound, or bi-directional call center, then you know how hard it is to develop the...
Transforming Customer Service
Imparta
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Corporate / Group Training
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United States of America
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On-site
You have a few seconds to build the trust that is a prerequisite for a brilliant customer service conversation. We...
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