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Resolving Concerns Courses
Chart Learning Solutions
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Corporate / Group Training
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United States of America
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On-site
Effectively resolving customer concerns is crucial for closing sales and retaining buyers long-term. This course equips learners with techniques for...
Project Management Simulation - In House
Procept Associates Ltd.
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Corporate / Group Training
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Beginner level
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Worldwide
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On-site
This is a 1-day introductory project management workshop with a difference. Participants undertake a live project to build a physical...
Change Management: Using the Art of Influencing and Positive Politics - In House
Procept Associates Ltd.
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Corporate / Group Training
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Advanced level
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Worldwide
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On-site
Changes are enviable in organizations and projects. Project managers often encounter a resistance to change that causes tensions and stress....
Facilitating Strategic Planning - In House
Facilitation First Inc
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Corporate / Group Training
5.0
(1)
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Multiple (2)
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Virtual Classroom, On-site
Most successful organizations recognize how important strategic planning is for ensuring all resources are aligned towards a specific objective. Yet...
Introduction to Project Management - In House
Procept Associates Ltd.
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Corporate / Group Training
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Beginner level
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Worldwide
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On-site
Having good, consistent project management practices has been directly linked to improving project performance, such as completing on time, on...
Talking Straight: Helping Others to Handle “Bad News”
Barnes & Conti Associates, Inc.
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Corporate / Group Training
5.0
(2)
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Multiple (2)
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On-site, Virtual Classroom
We often worry about conversations where we have to deliver some tough news that others will perceive as bad news....
Managing Virtual Teams
Corporate Education Group
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Corporate / Group Training
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United States of America
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On-site
Virtual workers are typically independent, task-oriented individuals who are driven by the completion of tasks. Molding together independent workers to...
C.O.A.C.H. for Peak Performance: A Guide for Leaders in the Learning Organization
Barnes & Conti Associates, Inc.
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Corporate / Group Training
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Multiple (2)
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On-site
Often, the most successful and effective organizations are the ones that give individuals and teams the support and tools to...
Fundamentals of Capital Project Cost Control - In House
Procept Associates Ltd.
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Corporate / Group Training
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Intermediate level
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Worldwide
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On-site
How do you control a project? You must define the scope; budget and plan the execution; execute per the plan;...
Managing Project Risk [Half Day] - In House
Procept Associates Ltd.
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Corporate / Group Training
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Intermediate level
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Worldwide
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On-site
When Murphy’s Law strikes and your project experiences unexpected problems, you may wonder how you can protect your project from...
Where's the Risk: A Case Study in Organizational Governance
GoldSRD
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Corporate / Group Training
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United States of America
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On-site
Corporate governance and culture are cornerstones to a strong internal control environment but auditing them requires a firm understanding of...
Leading Virtually in the 21st Century
APLS Group
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Corporate / Group Training
5.0
(6)
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Top 10 Course
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Multiple (2)
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Self-paced Online, On-site
Are you the leader of a team that is spread across North America or global? This is more and more...
Primavera P6 Fundamentals Rel 15 - In House
Procept Associates Ltd.
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Corporate / Group Training
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Beginner level
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Worldwide
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On-site
Participants will create a project, add activities and relationships, assign resources, adjust the project plan to account for schedule delays...
Agile BA Basics - In House
Procept Associates Ltd.
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Corporate / Group Training
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Intermediate level
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Worldwide
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On-site
Many organizations are starting to reap rewards from adding agile methods to their development practices. One of the roles most...
Certified Scrum Professional – ScrumMaster (CSP-SM)
Velocity Knowledge
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Corporate / Group Training
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Multiple (3)
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Classroom, Virtual Classroom, On-site
Certified Scrum Professionals challenge their teams to improve the way Scrum and Agile principles are applied. They have demonstrated experience,...
New Manager Bootcamp
Villanova University
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Corporate / Group Training
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Multiple (2)
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Virtual Classroom, On-site
Transitioning into a management role is an exciting time in your career and one that is ripe with opportunities for...
Managing in the Face of Meddling Stakeholders - In House
Procept Associates Ltd.
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Corporate / Group Training
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Intermediate level
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Worldwide
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On-site
This workshop looks at the complex process of gathering requirements from multiple stakeholders. It examines how requirements (functional and non...
The Basics of Project Management - In House
Procept Associates Ltd.
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Corporate / Group Training
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Beginner level
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Worldwide
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On-site
At After 15 years and over 1200 participants who have successfully completed the course, we recently launched a new and...
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