These more advanced cases presented a challenge for me that I needed. Throughout the course I was given suggestions on how to approach my problem areas using my particular media...

This course should be mandatory. You quickly learn why frustrations occur in the workplace and at home and learn how to eliminate them…or at least calmly understand the root of ...

I liked breaking down difficult conversations into a process and discussing most effective ways to approach and have those conversations. Very strong presenter, kept us engaged,...

This course should be essential for anyone moving into a supervisory role or dealing with the public. It provides valuable information and useful problem-solving materials that ...

The workshop was excellent and met my expectations. I now feel better equipped to cope with difficult situations.

The virtual training was amazing. It felt like an in-person experience

In my work I experience all sorts of “difficult” people. Using real life examples, this workshop provided me with great insight into why people and situations can be difficult, ...

The workshop dealt with real situations that I can identify with and so made it alive and not just another course. I can actually use the skills learned. The instructors truly f...

This course should be mandatory. You quickly learn why frustrations occur in the workplace and at home and learn how to eliminate them…or at least calmly understand the root of ...

This is definitely one of the best courses I have attended – and would recommend it.

I thoroughly enjoyed this workshop. I gained a lot of valuable insight as to how to deal with difficult people and situations and the methods and techniques presented. The struc...

I was very pleased with Stitt Feld Handy Group’s negotiation training. In the past I have taken Harvard courses. This is by far superior

Facilitators were skilled, knowledgeable, interesting and the materials were excellent. The workshop fine-tuned my negotiation skills and gave me tools and guidelines that can b...

The Live Online workshop exceeded my expectations. It was very active participation, had good insights, and lots of good, practical takeaways.

Great workshop! I enjoyed that we were given a chance to act out different parts during practice negotiation sessions. I also enjoyed the real-life examples given by the various...

Finally, a course with great appreciation for a variety of life and professional situations.  Very good use of role plays and practical information on negotiating. Working throu...

Professional, very well presented, useful, understandable, practical. The personal coaches were very valuable. Kept my interest for 3 days, which is not easy

I use this training almost everyday as I negotiate my way through the many contacts a principal has with staff, students, parents and School Board personnel. Thank you for a fab...

I enjoyed the interactive component of the workshop.  I liked that it was well organized and followed a structure.  I found all of the instructors to be knowledgeable, efficient...

Lots of opportunities to practise.  Videos, group discussions, presentation of theoretical basis very well done.  I felt the use of real life scenarios was highly effective.  Al...

The role playing provided for lots of practice.  Instructors were very knowledgeable and experienced in the area.  There were lots of examples for them to draw upon to support t...

Great skills, different styles and excellent energy, which worked very well together

I liked the videos.  The instructors were very experienced, very thorough and experienced coaches.

Great instructors.  I liked the examples that were used.  Concrete techniques and questions given – highly transferable to work. Good that real situations were used.  Exercises ...

The instructors had broad legal knowledge and easily picked up on examples from the audience. There were lots of tips to help facilitate improved communication with clients and ...