Course description
Integrity Coaching®
Far too often, sales coaching in most firms is viewed as a discretionary, individual and not an organizational priority. In fact,our research has shown that:
- 50% of firms provide no training for managers on coaching
- 63% of companies have no agreed-upon definition of coaching and let managers interpret their own meaning of coaching.
- Only 36% say that coaching is a stated priority of senior leadership
- 55% say managers don’t know how to coach. (Hint: because they’re not taught how…)
Is it any wonder, then, that so many sales managers claim they have “no time for coaching?” What they’re REALLY saying is they don’t have the confidence, tools, process or support to coach. The result is that they allow the tyranny of the urgent to distract from the strategically important.
More than anything else you do as a leader, coaching will help you achieve breakthrough results and true behavior change. Shift your managers’ mindset from that of “mistake catcher” and “problem solver” to a coaching leader that instills confidence, a sense of ownership, and fully realized potential in their people.
Integrity Coaching® enables managers to rise up and lead to maximize the potential of every member of your team. Your employees will see more in themselves, and your senior leaders will recast what they believe their roles to be, delegating more and freeing up time for strategic priorities.
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Upcoming start dates
Training content
Integrity Coaching® is a systematic, disciplined process that equips your leaders with the SKILLS to coach with integrity while adapting to different situations and different styles, and the MINDSET to make coaching a natural, consistent habit. Equip your people to elevate performance across the entire organization.
Through sales coaching you’ll develop leaders that:
- View the development of their people as their most important responsibility.
- Take responsibility and make regular time for coaching.
- See and develop the full potential in their people.
- Ask questions to understand without just jumping into problem-solving mode.
- Reinforce training to embed lasting behaviors.
Your people will build confidence to solve more problems on their own, show up every day with greater purpose, push beyond self-limiting beliefs, set clear goals and hold themselves accountable to them, achieve more and stay loyal longer.
Course delivery details
Our blended learning program takes core concepts of Integrity Coaching® and, through a dynamic, interactive, engaging and self-paced setting, sets managers up for success through a series of videos, activities, quizzes and online interaction with colleagues.
Integrity Coaching® will change mindsets in your organization and instill new leadership behaviors, grounded in the belief that a leader’s first priority is to coach the next tier of leadership, engage people in the mission, build the confidence and commitment to strive for more, and create sustained learning cultures.
Quick stats about Integrity Solutions?
Increased products-per-customer from 1.3 to 3.0 within 24 months
Revenue increase of 23% (vs. 9% average growth for the industry)
150% increase in call center sales within 180 days
Reviews
Average rating 4.7
Integrity Coaching supports productivity through goal-oriented communication between agents and managers.
Since introducing Integrity Coaching across our organization we have seen our managers better equipped to tackle and solve challenges. We’re seeing greater emotional intelligenc...
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Integrity Solutions
Integrity Solutions, the sales performance experts, equips sales and customer service teams to build trusted customer relationships with integrity at their core. We help our clients win more customers, keep more customers and grow more profitably. We specialize in innovative...
I have coached and managed teams in Australian banks and trained people in government departments and for me, Integrity Coaching makes coaching achievable for everyone. The acti...