Emerging Leader Series

Week 1

Your Personal Leadership Brand

• Why do you lead? What is your leadership motivation?
• Identify your values and how they align with your team’s
• Define your vision and learn how to communicate it
• Cultivate self- awareness and identify your personal BOD
• Understand the concept of serving those you lead
• Show your team that you care and help them succeed

Week 2

Time and Priority Management

• Mindset shift from self to productivity through others
• Define goals and priorities for strategic planning
• Create a work management matrix
• Plan tasks and assign roles and responsibilities
• Gain commitment from bosses and team members
• Course correct as needed and celebrate successes

Week 3

The Leader as a Coach

• Characteristics of a leader as a coach
• Leadership and coaching styles
• Diagnosing root causes of performance issues
• The Alignment Ladder
• Setting SMART goals
• The GROW model for coaching conversations
• The SBI model for providing feedback

Week 4

Communication Skills for Leaders

• The process of communication and barriers
• Importance of clarity, brevity, and humanity in business communication
• Written communication including effective emails
• 1:1 interpersonal communication including active listening
• Group presentations and visual communication

Week 5

DISC-Based Communication Strategies

• Self-awareness of one’s behavioural style: natural strengths and cautions
• Flexing communication approach based on team styles and preferences
• Creating favourable work conditions based on DISC
• Demeaning and directive behaviours to avoid
• DISC-based influence and persuasion approaches

Week 6

Managing Difficult Conversations

• The “natural tension” of difficult conversations
• Different conflict management styles
• The impact of emotions and words
• Assertive communication techniques
• Voice, tone, and body language
• Steps for a successful conversation

Week 7

Intentional Leadership and Delegation

• Your natural leadership style
• Benefits and limitations of your style
• Adapting your style to the individual’s readiness (skill and will)
• Intentional delegation mindset
• Four step delegation process
• Helping your team grow

Week 8

Employee Motivation and Performance Reviews

• 10 proven employee engagement drivers
• How to crack the “motivational code” of each individual employee
• Setting clear performance expectations
• Gaining the employee perspective in a dialogue
• Addressing performance issues directly in a fact-based manner

Week 9

Human Resources for the Non-HR Leader

• Understanding the role of HR in an organization
• Organizational structure and job descriptions
• Manpower planning and compensation design
• Your role and responsibilities as a leader
• Employment laws and employee rights
• Managing discipline and grievances

Week 10

Emotional Intelligence for Leaders

• EQ vs. IQ
• Self-awareness and actualization
• Self-expression and assertiveness
• Empathy and social skills
• Decision-making and problem-solving
• Stress management and self-regulation
• Motivation and collaboration