Expertise and Employee Retention Courses

We have five Leadership Expertise/Employee Retention courses available in this series that focus on:

Depth and breadth of knowledge

Knowledge is power and knowledge without application is wasted potential. We will guide you to self-examine your knowledge base and identify opportunities for development. Effective leaders need both depth and breadth of knowledge in order to set an appropriate direction other will follow.

Confidence in any situation

Some situations foster greater confidence than others. Success and failure are not events, but self-fulfilling tendencies. The core of confidence is competence. When you know what you’re doing and have the skills necessary to execute a plan of action, confidence naturally builds. Discover five ways to identify your strengths and four ways to develop strengths.

Credibility

Credibility can make the difference between winning or losing customers and winning or losing your job. But exactly what is it, and how do you get it? You will understand the two dimensions of credibility, trustworthiness and expertise.

How to hire the right talent

Poor hiring practices shows up in both the bottom line and in hidden costs. A focused and organized recruitment strategy begins with a checklist of items to guide the hiring process and we will show you how to write effective job descriptions. We will help you to understand why interviews, reference checks and testing are critical in the hiring process.

Retaining the right talent

People don’t leave organizations, they leave people. We will show you a tool you can use to retain employees. Reward, empowerment, training, appreciation, involvement and care are all vital for employees. Learn how to motivate your staff and realize why the quality of leadership and management are important.