Course description
Emotional Intelligence (EQ) 2.0
Emotional Intelligence (EQ) is defined as a set of competencies demonstrating the ability one has to recognize his or her behaviors, moods and impulses and to manage them according to the situation. This course provides tools for becoming emotionally intelligent in the workplace. An employee with high emotional intelligence can manage his or her own impulses, communicate with others effectively, manage change well, solve problems and use humor to build rapport in tense situations.
This course can also be offered virtually. Please contact Corporate College to learn more.
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Training content
Upon completion, participants will be able to:
- Define EQ and identify the four corresponding skills.
- Understand personal levels of EQ via the EQ appraisal.
- Isolate strategies to improve EQ.
- Engage in meaningful discussions and improve understanding of how EQ skills can be applied in daily life.
- Create a personal action plan.
Costs
The cost of this training course includes all course materials and a subject matter expert instructor
Certification / Credits
Upon completion, participants will receive a Certificate of Competion with CEUs.
This course is part of the Experienced Manager Certificate Program.
Contact this provider
Corporate College, a Division of Cuyahoga Community College
Founded in 2003, Corporate College offers Northeast Ohio businesses and individuals professional training and development, along with state-of-the-art meeting and conference space at Corporate College East in Warrensville Heights and Corporate College West in Westlake. Whether you are engaged with...