Course description
Supplier Quality Professional: An Introduction
This curriculum is designed for experienced quality professionals that are new or relatively new to supplier quality and supplier management. The curriculum is comprised of three separate, interrelated courses:
- Day 1 – 2: Introduction to Supplier Management
- Day 3: Auditing for Improved Supplier Performance
- Days 4 – 5: Quality/Engineering Tools for Supplier Management
To ensure a robust, engaging learning experience, all three courses leverage case studies, individual and group activities, hands-on exercises, and knowledge checks to help you transform the conceptual into the practical.
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Who should attend?
The ISQP curriculum is an excellent tool for experienced quality professionals that are new or relatively new to supplier quality and supplier management.
Training content
Day 1 – 2: Introduction to Supplier Management
- Supplier Management Programs—An Overview
- Assessing your Readiness for Supplier Management
- Building a Supplier Management Toolkit
- Taking Inventory of Your Existing Supplier Management Base
- Improving Your Existing Supplier Management Base
- Selecting New Suppliers
- Certifying a Supplier and Ship-to-Stock
Day 3: Auditing for Improved Supplier Performance
- Supplier Management and Auditing—An Overview
- Preparing to Audit a Supplier
- Performing a Supplier Audit
- Reviewing the Results of a Supplier Audit and Taking Action
Days 4 – 5: Quality/Engineering Tools for Supplier Management
- Supplier Management Tools—An Overview
- Risk Management Tools
- Supplier Selection Tools
- Part Qualification Tools
- Supplier Evaluation—Problem Identification
- Supplier Development and Improvement
- Supplier Performance Monitoring Tools
- Supplier Re-evaluation
Certification / Credits
- Define a supplier management program and why it is important
- Develop and implement a supplier management strategy
- Develop requirements for supplier selection and part qualification
- Design and evaluate a supplier performance monitoring and improvement program
- Recognize relationships, determine needs, identify gaps, and make supplier development recommendations
- Describe ethical expectations for suppliers and communicate/apply them accordingly
- Develop and monitor a supplier risk management strategy
- Describe supplier quality and why it is important to audit suppliers
- Explain the steps required to prepare for a supplier audit
- Describe how to perform a supplier audit
- Review supplier audit results and take action
- Describe quality/engineering tools that can be used to manage suppliers
- Describe when to apply the tools and how to interpret them
- Work with suppliers so they can use the tools discussed to provide the quality you expect
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ASQ - American Society for Quality - Professional Training Courses & Certification
ASQ (American Society for Quality) is an international community of individuals committed to quality who share the ideas and tools that make our world work better. With individual and organizational members around the world, ASQ has the reputation and reach...