Course description
Recruiting, Interviewing and Selecting Employees
Learn everything you need to know about employee selection in this seminar! Making the wrong hiring decision means throwing away a substantial investment of time and money on recruitment, training and benefits. This fundamentals seminar is your ticket to make the right hiring decisions and contribute more to your company's bottom line.
How You Will Benefit
- Improve your overall employee selection approach
- Attract talent through innovative employee recruitment sources
- Learn how to effectively use telephone screening and other methods to filter out the wrong applicants
- Practice interviewing techniques to refine and develop your skills as an interviewer—including how to open and close the meeting
- Understand how to ask the right questions to find out the information you need to know
- Avoid interview “traps”—EEO and affirmative action
Upcoming start dates
Who should attend?
Professionals with two years or less of experience in hiring, including newly hired HR professionals, HR practitioners who lack formal training, non-HR specialists who recruit, interview and/or hire as part of their jobs, and long-time HR practioners who want to reinforce or update their skills.
Training content
Recruitment Challenges
- Fluctuating Economy
- Variable Skill Levels
- Loyalty and Commitment
- Outsourcing
- Applicant Expectations
Recruitment Basics
- Factors to Consider
- Proactive and Reactive Recruitment
- Traditional and Creative Sources
- Electronic Recruitment
Interview Preparation
- Job Descriptions
- Applications and Résumés
- Time and Place
- Basic Questions
- Stages of the Interview
Legal Factors
- Federal Legislation
- Record Keeping and Retention Requirements
- Questions to Avoid
- Handle Discrimination Charges
Interview Questioning Techniques
- Competency
- Open-Ended
- Hypothetical
- Probing
- Close-Ended
Types of Employment Interviews
- Face-to-Face Exploratory
- Telephone
- Video
- Human Resources
- Departmental
- Team
Interview Components
- Format
- Active Listening
- Body Language
- Balance Asking Questions and Providing Information
Documentation
- Purpose and Uses
- Objective Language
- Job-Related Facts
- Guidelines
- Effective Notes
References and Background Checks
- Defamation of Character
- Negligent Hiring and Retention
- Reference Check Options
- Releasing and Obtaining Reference Information
- Background Checks: Compliance and Procedures
Selection
- Testing
- Selection Guidelines
Costs
Course price for:
- Non Members: $2595
- AMA Members: $2345
Reviews
Average rating 4.9
I thought it was a great class and I look forward to taking more.
The training equipped me with skills of recruitment and hiring process
American Management Association Company Info
The American Management Association, International (AMA) is the global leader in talent development. Founded in 1923, AMA supports the goals of individuals and organizations through a complete range of educational products and services, including instructor-led classroom and virtual seminars, webinars,...
This training was very good. It checked all of the boxes of the things that I wanted to learn. It wasn't to advanced for a beginner and not to slow paced for a veteran.