Course description
How to Manage Your Emotions While Under Stress
Maintain Your Composure When You're Under Pressure
Every part of your work life places you in close proximity to people trying to get their unique jobs done. You have demanding clients, colleagues who are wonderful to work with and some with whom you have a sometimes tense relationship.
When you add in the constant requests, expectations and demands you face on a daily basis, you have a recipe for stress. At those times when tensions run high, emotions get frayed. An angry word, foul mood or bungled interaction can significantly damage your relationships with bosses and coworkers.
You can't change the way others feel and act; you can only change the way you react to them.
This webinar gives you the opportunity to develop the steady self-control that people respond to and respect. You'll discover powerful tips and tactics to help lessen the intensity and duration of someone else's outburst and help you stay calm while dealing with challenging situations.
How You Will Benefit
After completing this course, you will be able to:
- Recognize how you respond to stress and develop strategies for staying cool
- Manage your emotional energy at work and carry less stress back home
- Develop the steady self-control it takes to communicate with others when emotions are high
- Break on-the-job habits that cause self-induced stress such as procrastination and perfectionism
- Follow through on plans, turn good intentions into reality and meet more goals.
Upcoming start dates
Training content
After completing this course, you will be able to:
- Recognize how you respond to stress and develop strategies for staying cool
- Manage your emotional energy at work and carry less stress back home
- Develop the steady self-control it takes to communicate with others when emotions are high
- Break on-the-job habits that cause self-induced stress such as procrastination and perfectionism
- Follow through on plans, turn good intentions into reality and meet more goals.
Costs
Course price for:
- Non Members: $199.00
- AMA Members: $199.00
- GSA: $199.00
Certification / Credits
CEU: 0.0, PDU: 0.0, CPE: 0.0
Reviews
Average rating 4.5
I thought this was very well structured and gave concrete processes to apply in real life.
American Management Association Company Info
The American Management Association, International (AMA) is the global leader in talent development. Founded in 1923, AMA supports the goals of individuals and organizations through a complete range of educational products and services, including instructor-led classroom and virtual seminars, webinars,...
Gave me some good ideas on how to deal with difficult situations in a more calm and productive manner. I really like the be curious not furious, it adds a whole different approa...