APMG Change Management ™ Foundation - Online Classroom (Exam Included)

APMG Change Management ™ Foundation - Online Classroom (Exam Included)

Learn how to implement and manage change effectively!

Dealing with change and, more importantly, the impact of change is a high priority for all organizations. APMG has developed the Change Management Certification in partnership with the Change Management Institute (CMI), an independent, global professional association of change managers. Together they have developed a professional ‘body of knowledge’ for change management. This body of knowledge now provides an independent benchmark for the professional knowledge expected of an effective change manager. APMG’s refreshed Change Management certification aligns with the change management body of knowledge. The new syllabus samples a wide range of knowledge regarding the theory and practice of change management, including:

• change and the individual
• change and the organization
• communication and stakeholder engagement and;
• change practice

The Change Management certification is delivered by APMG’s Accredited Training Organizations (ATOs). By passing both Foundation and Practitioner examinations – candidates will have acquired the knowledge needed to receive CMI’s ACM (Foundation) accreditation. They offer successful candidates a more straightforward route to personal accreditation, with only the experience element to complete.

CHANGE MANAGEMENT FAST-TRACK TRAINING, INCLUDING EXAMS

The participant will improve their knowledge and skills during this three-day training. The participant will learn how to implement Change Management, will learn to analyze change management situations, and will learn how to improve existing change management practices. After the training, the participant can immediately apply new insights and techniques within the client's organization.

Target group:

Portfolio managers, program managers, project managers, change managers, Business Change Managers, Project Support Officers (PMO’ers), Corporate risk managers and auditors, senior and middle management, executives, PMOs, and P3Os.

Benefits for Organizations - all about delivery

• Build the organization’s capability and capacity to deal successfully with change, improving agility.
• Increase the probability of successful business change/transformation – supporting strategic direction.
• Minimize risks (costs, delays, loss of employee engagement, reputation) associated with failed initiatives.
• Align change initiatives with established, process-driven methods (like PRINCE2® and MSP®) to develop a unified approach to change.
• Develop and sustain employee commitment and alignment with organizational purpose during change.
• Build and maintain the engagement of internal and external stakeholders with new initiatives.
• Manage more effective change communications with internal and external constituencies so that change is understood and supported.
• Improve assessment of change impact, integrate change planning, and successfully embed change into the organization's life.

Program

During the training, the method is fully addressed. At the end of the training, the participant will know how change management can be implemented in an organization, project, program, or portfolio and who should be involved. The participant learned to work with the following aspects and techniques in a change management scenario:

Individual change:

• Reverse the learning dip.
• From unconscious to consciouscompetence.
• Learning cycle of Kolb.
• Four approaches for individual change.
• Myers Briggs indicators.
• Transformational change.

Team and organisational change:

• Team effectiveness.
• Forming storming, norming, performing.
• Belbin types.
• Bridges: managing the transition.
• Kotter’s leading change approach.
• Distinction leadership and management.
• Leadership styles.

Foundation level

The Foundation certification aims to confirm that a candidate has sufficient knowledge and understanding of Change Management to work as an informal team member working on an organizational change initiative. The Foundation certification is also a pre-requisite for the APMG Practitioner certification.

Foundation Exam Format

• Multiple choice
• Four sections, a total of 50 questions
• 25 marks required to pass (out of 50 available) - 50%
• 40 minutes duration
• Closed-book.

Detailed Program - Training Course 3 days

Day 1: Foundation and Practitioner: introduction and individual change process

• Change Management Introduction and Context
• The link between learning and changing
• Learning process and ‘the learning dip’
• Models for individual change
• Motivation
• Individual differences (including MBTI)
• Participants start with your practical cases

Day 2: Foundation and Practitioner change in organizations

• The organization metaphors (Morgan)
• Organizational Culture and Change
• Change Models on the organizational level:
  • 3-phase model of Lewin
  • 8-Step model and the dual organizational model of Kotter
  • Systems thinking and the three challenges of change of Senge
• Emergent Change
• Key roles in organizational change
• Defining the change
• Strength Analysis and homeostasis
• Developing a vision
• Benefits Management
• Optional: You and the change - Personal leadership
• Participants will work with their case studies

Day 3: Foundation and Practitioner: Communication and stakeholder engagement (+Foundation exam)

• Leadership and stakeholder engagement
• 7 principles to the involvement of stakeholder
• To identify and describe stakeholders
• Segmenting stakeholders, e.g. "CPIG 'segmentation
• Techniques to bring stakeholders into the picture
• Managing relationships and mobilizing stakeholders
• Rogers' Innovation Adoption Model
• Listening, leading with meaning and emotion, affect
• Professional communication in change
• Participants will work with their case studies
• Foundation exam