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Conflict Management For Healthcare
Vistelar, LLC
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Corporate / Group Training
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United States of America
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On-site
Become a certified instructor or practitioner of Vistelar’s non-escalation, de-escalation, crisis intervention, and personal protection methodologies — specifically designed for...
Customer Service Training: Critical Elements of Customer Service
Mainstream Corporate Training
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Corporate / Group Training
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Multiple (2)
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Self-paced Online, On-site, Virtual Classroom
While many companies promise to deliver an incredible customer experience, some are better at delivering than others. This two-day course...
Dealing With Difficult People
Stitt Feld Handy Group
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Professional Course
5.0
(10)
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From 1,800 USD
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Multiple (2)
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On-site, Webinar
At this multi-day workshop you will learn techniques to handle difficult conversations and difficult people with confidence, deal with problem...
Advanced Trainer Skills For Contact-Professional Instructors
Vistelar, LLC
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Corporate / Group Training
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United States of America
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On-site
This course trains trainers how to effectively train contact professionals in verbal and physical psychomotor skills. This is not a...
Transformational Leadership Workshop
HueLife, LLC
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Professional Course
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From 1,250 USD
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Multiple (2)
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Classroom, Self-paced Online
As new leaders emerge, they must respond to the needs of community members and employees demanding empowering workplace culture and...
Advanced Alternative Dispute Resolution and Mediation
LCT International
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Corporate / Group Training
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Worldwide
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On-site
Making Generational Difference Work for You
Master Connection Associates
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Corporate / Group Training
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Multiple (2)
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Self-paced Online, On-site
The difference between generations especially when it comes to sales, management and leadership today is magnified by the outward and...
Agile Project Management: Develop an Agile Team
Develop
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Professional Course
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Online
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Self-paced Online
All successful teams have fundamental qualities that make them perform well. These qualities include clear roles and responsibilities, accountability for...
Compassionate Care Connections: Mastering Healthcare Customer Service Excellence
TrainSMART Inc.
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Corporate / Group Training
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United States of America
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On-site
Does Your Team Need Help With Transforming Patient Experiences? Let Us Teach Them How To Master the Art of Exceptional...
CERTIFICATE IN LEADERSHIP AND TEAM DEVELOPMENT
University of New Orleans
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Professional Course
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From 795 USD
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Online
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Self-paced Online
Succeeding in today’s competitive workplace requires innovation, determination, and vision, but just as importantly, leaders who can harness these energies...
Workplace Essentials Soft Skills Bundle (Online)
Corporate College
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Professional Course
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From 199 USD
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Online
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Self-paced Online
The Workplace Essentials Soft Skills Bundle assists participants with a variety of skills needed for customer and business support. Participants...
Leadership Success Using Emotional Intelligence as a Practical Skillset
The Jennings Group LLC
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Corporate / Group Training
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Online
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Webinar
Teaching leaders emotional intelligence as a practical skillset creates tangible benefits to companies. Leaders with emotional intelligence are more effective...
Basic Risk Management for Consulting Engineers
PDHengineer
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Professional Course
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From 90 USD
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Online
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Self-paced Online
The difference between proactive and protective strategies How proactive measures can help prevent the need for protective strategies Guidelines and...
Getting Along with Anyone
Cooperperson Performance Consulting, Inc.
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Corporate / Group Training
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From 169 USD
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Online
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Webinar
Do you have people in your life that push your buttons and sometimes drain your energy? Want to learn how...
Call Center Supervisor Certified
Management and Strategy Institute
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Professional Course
4.9
(17)
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From 200 USD
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Online
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Self-paced Online
The call center supervisory role can be challenging, and not everyone has natural leadership skills in this area. This certification...
Mastering the Art of Critical Conversations
Canadian Management Centre
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Professional Course
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From 2,695 USD
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Multiple (3)
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Classroom, On-site
If you're like most people, you run into trouble when conversations turn from routine to crucial. Your body's natural fight-or-flight...
Frontline Manager Simulation: Leading a Team at Dragonfly
Project Management Experts, LLC
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Professional Course
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From 359 USD
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Online
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Self-paced Online
This simulation course is designed to challenge and engage you while you apply your knowledge of management best practices to...
Trauma-Responsive Conflict/Crisis Management
Vistelar, LLC
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Corporate / Group Training
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United States of America
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On-site
Trauma-responsive conflict/crisis management (TRCM) is an approach to interacting with others that acknowledges the effects of psychological, emotional and physical...
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