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Do you want to learn how we sort our results? Read more about about how courses are ranked in the search results.
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Managing Difficult Phone Calls
ACHIEVE Centre for Leadership Inc.
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Corporate / Group Training
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From 42 CAD
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Multiple (3)
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On-site, Self-paced Online, Webinar
Handling difficult interactions on the phone is a challenging task, especially if the caller is in a heightened state of...
Working With You is Killing Me - Dealing With Difficult People
Leader Development Institute
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Corporate / Group Training
4.9
(14)
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Multiple (2)
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Virtual Classroom, On-site
At some point in your career you will work with someone you find to be difficult. When we were in...
Advanced Alternative Dispute Resolution and Mediation
LCT International
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Corporate / Group Training
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Worldwide
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On-site
Applied Alternative Dispute Resolution (Level Three)
Stitt Feld Handy Group
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Professional Course
5.0
(7)
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From 2,800 USD
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Multiple (2)
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On-site, Webinar
This multi-day workshop is the most challenging and most unique mediation workshop we offer. There are eight difficult mediation role...
Managing Difficult Conversations
Mainstream Corporate Training
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Corporate / Group Training
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Multiple (2)
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Self-paced Online, Virtual Classroom, On-site
We have so many interactions in the run of a day, it’s reasonable to expect that some of them are...
Managing Tough Conversations
ImprovEdge
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Corporate / Group Training
5.0
(33)
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Multiple (2)
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On-site
A Positive, Proactive 3-Step System For Leaders Invested in Finding The Best Solutions, Not Arguing. This simple three-step system provides...
Managing Pressure and Maintaining Balance
Mainstream Corporate Training
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Corporate / Group Training
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Multiple (2)
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On-site, Self-paced Online, Virtual Classroom
When things are extremely busy at work and you have your hands full with many tasks and dealing with difficult...
Dealing with Difficult People
ACHIEVE Centre for Leadership Inc.
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Corporate / Group Training
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From 42 CAD
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Multiple (3)
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On-site, Classroom, Webinar
We all encounter people we find difficult, and typically conversations with them leave us feeling stressed and frustrated. This workshop...
Difficult Conversations – Strategies for Challenging Discussions
ACHIEVE Centre for Leadership Inc.
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Corporate / Group Training
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From 259 CAD
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Multiple (3)
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On-site, Classroom, Webinar
Whether sharing bad news with a client, providing corrective action, or talking with a colleague about an uncomfortable issue, difficult...
Investigation Skills Training
Corporate Coach Group
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Corporate / Group Training
5.0
(4)
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Worldwide
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On-site
Certain scenarios in the workplace occur where management must investigate allegations of malpractice. Whether these allegations signify a breach of the...
Advanced Alternative Dispute Resolution (Level Two)
Stitt Feld Handy Group
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Professional Course
5.0
(6)
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From 2,425 USD
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Multiple (2)
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On-site, Webinar
This multi-day workshop will elevate your ability to resolve disputes in the workplace and give you the tools to be...
Dealing With Difficult People
Stitt Feld Handy Group
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Professional Course
5.0
(10)
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From 1,800 USD
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Multiple (2)
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On-site, Webinar
At this multi-day workshop you will learn techniques to handle difficult conversations and difficult people with confidence, deal with problem...
Mastering the Art of Critical Conversations
Canadian Management Centre
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Professional Course
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From 2,695 USD
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Multiple (3)
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Classroom, On-site
If you're like most people, you run into trouble when conversations turn from routine to crucial. Your body's natural fight-or-flight...
De-escalating Potentially Violent Situations™
ACHIEVE Centre for Leadership Inc.
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Corporate / Group Training
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From 42 CAD
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Multiple (3)
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On-site, Classroom, Webinar
For those who work in an environment where there is potential for violence, it is important to develop the skills...
Violence Threat Assessment – Planning and Response
ACHIEVE Centre for Leadership Inc.
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Corporate / Group Training
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Multiple (3)
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On-site
After a violent incident, it is not uncommon to find that people were aware of clues that violence was being...
Leading Change
Eagle's Flight
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Corporate / Group Training
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Multiple (2)
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On-site
Quite frankly people do not hate change, they hate the chaos that is often associated with it. Today’s workforce is...
Successfully Managing People
Canadian Management Centre
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Professional Course
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From 2,795 USD
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Multiple (4)
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Classroom, On-site
Are you ready todevelop a high-performance team and get more done? Resolve team conflict using emotional intelligence and get more...
Making the Transition to Supervising & Managing Others
Canadian Management Centre
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Professional Course
4.5
(6)
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From 2,495 USD
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Multiple (7)
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Classroom, On-site
Feel empowered to hit the ground running with the skills learned in this course. Be ready to take on any...
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