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Roadmap to Sustainable Continuous Improvement in Mining and Metal Operations
Analyze and Improve Inc.
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Professional Course
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From 1,695 CAD
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Multiple (3)
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Self-paced Online, Classroom, On-site
This course is designed to outline what continuous improvement looks like in the mining and metal industry; similarities and differences...
Qualifying Leads
Chart Learning Solutions
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Professional Course
4.0
(1)
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Beginner level
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Online
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Self-paced Online
Qualifying is the process of determining interest, authority, urgency, budget, and competitive situation. Qualification information is critical to learn early...
Product Knowledge
Chart Learning Solutions
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Professional Course
4.0
(1)
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Intermediate level
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Online
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Self-paced Online
There are two “faces” of developing your professional skills—an external side and an internal side; a customer-facing side and personal-facing...
Service Attitude
Chart Learning Solutions
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Professional Course
4.9
(8)
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Intermediate level
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Online
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Self-paced Online
According to a Stanford Research Institute study, success is 88% attitude and only 12% education. Maintaining a positive attitude is...
Confirming/Closing Sales
Chart Learning Solutions
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Professional Course
5.0
(10)
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Intermediate level
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Online
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Self-paced Online
Think about the difference between the words, “close” and “confirm.” If you close the sale, the mind thinks something has...
Building Referrals
Chart Learning Solutions
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Professional Course
4.0
(1)
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Intermediate level
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Online
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Self-paced Online
In sales, a referral is the key to the door of resistance. Referrals are the most powerful strategy for increasing...
Leadership Career Development
Chart Learning Solutions
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Professional Course
5.0
(3)
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Online
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Self-paced Online
This Leadership Career Development course is just one for the courses in Leadership Development coming from Chart Learning Solutions. These...
Leading with Senses and Skills Suite
Chart Learning Solutions
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Professional Course
5.0
(4)
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Online
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Self-paced Online
As a leader, it's important to maintain healthy relationships with your coworkers. Learning how to manage those relationships is an...
Emotional Intelligence for Professionals
Chart Learning Solutions
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Professional Course
5.0
(36)
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Intermediate level
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Online
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Self-paced Online
Emotional Intelligence, also known as EQ, helps us to manage our lives and our interactions with others thereby contributing to...
Listening Skills
Chart Learning Solutions
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Professional Course
5.0
(12)
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Intermediate level
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Online
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Self-paced Online
We listen more than 80% during a day. As important as it is though, listening is also vastly misunderstood. Many...
Questioning Techniques
Chart Learning Solutions
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Professional Course
5.0
(5)
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Intermediate level
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Online
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Self-paced Online
This power is not only true in sales, but also in many other interpersonal interactions such as service transactions, group...
Follow Through in Sales
Chart Learning Solutions
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Professional Course
5.0
(4)
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Top 10 Course
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Intermediate level
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Online
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Self-paced Online
It’s not the “close” or confirmation that terminates your sales action, but follow-through. It not only helps the sale stick,...
Communication Skills
Chart Learning Solutions
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Professional Course
5.0
(14)
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Online
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Self-paced Online
Communication in the workplace is key for better team collaboration and cooperation. Ultimately, effective workplace communication helps drive better results...
Handling Difficult Situations
Chart Learning Solutions
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Professional Course
4.8
(13)
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Intermediate level
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Online
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Self-paced Online
When a service problem occurs, it’s also likely to create an upset or irate customer, further compounding an already sticky...
Building Rapport in Customer Service
Chart Learning Solutions
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Professional Course
4.9
(9)
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Intermediate level
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Online
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Self-paced Online
Think of when you met someone for the first time. What was your impression? Good? Bad? Neutral? What we do...
Building Rapport in Sales
Chart Learning Solutions
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Professional Course
4.9
(9)
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Beginner level
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Online
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Self-paced Online
Think of when you met someone for the first time. What was your impression? Good? Bad? Neutral? What we do...
Rewards and Recognition for Leaders
Chart Learning Solutions
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Professional Course
4.9
(8)
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Intermediate level
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Online
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Self-paced Online
If you want to bring out the best in people, including yourself, you’ll find rewards and recognition a central part...
First Impressions in Customer Service
Chart Learning Solutions
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Professional Course
4.5
(2)
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Intermediate level
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Online
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Self-paced Online
Think of when you met someone for the first time. What was your impression? Good? Bad? Neutral? What we do...
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