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Commercial Acumen (CA)
Imparta
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Corporate / Group Training
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North America
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On-site
Very few salespeople in charge of commercial decisions grasp the full impact of their actions and how these actions drive the...
Mastering Business Etiquette
Master Connection Associates
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Corporate / Group Training
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Multiple (2)
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Self-paced Online, On-site
Mastering Business Etiquette is designed because of the need for professionalism in today’s business world. Good manners are good business....
80442 Introduction to Microsoft Dynamics CRM 2011
New Horizons Computer Learning Centers
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Professional Course
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Beginner level
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United States of America
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On-site
The student will focus on the user interface and working with the application, gaining a foundation for other Microsoft Dynamics...
8522 Microsoft CRM 3.0 Marketing Automation
New Horizons Computer Learning Centers
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Professional Course
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United States of America
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On-site
Relieving Call Center Burnout
Goldy Ventures
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Corporate / Group Training
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Top 10 Course
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Multiple (2)
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On-site, Virtual Classroom
Call center agent attrition in the United States hovers around 30–50 percent; and burnout is a pervasive contributor to this...
Customer Service Strategies
IFI Training
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Corporate / Group Training
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Multiple (2)
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On-site
A 1-Day Workshop designed to help business professionals attract, satisfy, and preserve “customers”, both internal and external. Satisfied customers impact...
Global Cultural Diversity
Master Connection Associates
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Corporate / Group Training
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Multiple (2)
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Self-paced Online, On-site
Doing business globally no longer applies just outside your borders. Many professionals are dealing with different cultures right in their...
Customer Service Excellence: Virtual Training (1.5-Hour)
IdeaGuides: Training and Meeting Facilitation
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Corporate / Group Training
5.0
(3)
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Multiple (2)
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On-site
This powerful, tailored, 1.5-hour workshop will give your staff more than just the foundation on providing good internal and external...
Customer Service Excellence: Virtual Training (4-Hour)
IdeaGuides: Training and Meeting Facilitation
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Corporate / Group Training
5.0
(2)
-
Multiple (2)
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On-site
This powerful, tailored, 4-hour workshop will give your staff more than just the foundation on providing good internal and external...
Customer Service Excellence: Virtual Training For Call Centers (1.5-Hour)
IdeaGuides: Training and Meeting Facilitation
|
Corporate / Group Training
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Multiple (2)
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On-site
This powerful, tailored, 1.5-hour workshop will give your staff more than just the foundation on providing good internal and external...
Customer Service Excellence: Virtual Training For Call Centers (4-Hour)
IdeaGuides: Training and Meeting Facilitation
|
Corporate / Group Training
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Multiple (2)
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On-site
This powerful, tailored, 4 and 8 hour workshop will give your staff more than just the foundation on providing good...
Boosting Technicians’ Customer Service Performance
Goldy Ventures
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Corporate / Group Training
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Multiple (2)
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Virtual Classroom, On-site
Did you know that it costs six to seven times as much money to capture a new customer as it...
Customer Service
Eagle's Flight
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Corporate / Group Training
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Top 10 Course
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Multiple (2)
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On-site
It is no longer a competitive advantage for you to have great customer service. The pace of your business, the...
Winning Over Irate Customers
Stitt Feld Handy Group
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Professional Course
5.0
(10)
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Multiple (2)
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On-site
At this workshop you will learn techniques that will allow you to handle really challenging customer service situations with confidence,...
The Consultative Process
Wilson Learning
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Corporate / Group Training
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Worldwide
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On-site
As organizations strive to address their clients’ critical business issues, technical professionals play an important role in creating and implementing...
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