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Persuasive Dialogue™
Communispond
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Corporate / Group Training
5.0
(644)
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United States of America
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On-site
This course gives participants the skills to advance a point of view and to listen effectively to others. Drawing content...
Customer Service Excellence: Virtual Training (1.5-Hour)
IdeaGuides: Training and Meeting Facilitation
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Corporate / Group Training
5.0
(3)
-
Multiple (2)
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On-site
This powerful, tailored, 1.5-hour workshop will give your staff more than just the foundation on providing good internal and external...
Customer Service Excellence: Virtual Training (4-Hour)
IdeaGuides: Training and Meeting Facilitation
|
Corporate / Group Training
5.0
(2)
-
Multiple (2)
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On-site
This powerful, tailored, 4-hour workshop will give your staff more than just the foundation on providing good internal and external...
Customer Service Excellence: Virtual Training For Call Centers (1.5-Hour)
IdeaGuides: Training and Meeting Facilitation
|
Corporate / Group Training
-
Multiple (2)
-
On-site
This powerful, tailored, 1.5-hour workshop will give your staff more than just the foundation on providing good internal and external...
Customer Service Excellence: Virtual Training For Call Centers (4-Hour)
IdeaGuides: Training and Meeting Facilitation
|
Corporate / Group Training
-
Multiple (2)
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On-site
This powerful, tailored, 4 and 8 hour workshop will give your staff more than just the foundation on providing good...
Getting to Yes: Influencing for Optimal Results
Wilson Learning
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Corporate / Group Training
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Worldwide
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On-site
Getting to Yes: Influencing for Optimal Results Strong collaborating and influencing skills are needed to ensure managers have the ability...
Negotiating with Suppliers
RED BEAR Negotiation Limited Liability Company
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Corporate / Group Training
4.9
(14)
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Multiple (2)
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On-site
Purchasing is more than just cost savings. You need your procurement professionals to enable growth, impact financial performance, and build...
The Consultative Process
Wilson Learning
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Corporate / Group Training
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Worldwide
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On-site
As organizations strive to address their clients’ critical business issues, technical professionals play an important role in creating and implementing...
Relieving Call Center Burnout
Goldy Ventures
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Corporate / Group Training
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Top 10 Course
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Multiple (2)
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On-site, Virtual Classroom
Call center agent attrition in the United States hovers around 30–50 percent; and burnout is a pervasive contributor to this...
Workplace Series™
Communispond
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Corporate / Group Training
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United States of America
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On-site
By breaking down the courseware into easy to understand topics that are then immediately practiced, it provides a learning experience...
Negotiation Strategies
IFI Training
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Corporate / Group Training
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Multiple (2)
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On-site
A 1 or 2-Day Workshop designed to improve the negotiation skills of business professionals who need to be persuasive and...
Cross-Cultural Negotiation
RED BEAR Negotiation Limited Liability Company
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Corporate / Group Training
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Multiple (2)
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On-site
The basis of successful international negotiations begins with an understanding that negotiations are a conversation aimed at reaching an agreement...
Winning Over Irate Customers
Stitt Feld Handy Group
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Professional Course
5.0
(10)
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Multiple (2)
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On-site
At this workshop you will learn techniques that will allow you to handle really challenging customer service situations with confidence,...
Naturally Series
Learn2
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Corporate / Group Training
5.0
(3)
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Multiple (2)
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Self-paced Online, On-site
Communicate Naturally is a fully immersive program (including a Live or Digital Session). This is not a seminar. Learn2 PROMISES...
Boosting Technicians’ Customer Service Performance
Goldy Ventures
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Corporate / Group Training
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Multiple (2)
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Virtual Classroom, On-site
Did you know that it costs six to seven times as much money to capture a new customer as it...
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