Learn how we sort results
Do you want to learn how we sort our results? Read more about about how courses are ranked in the search results.
Relevance
Customer Service Excellence: Virtual Training For Call Centers (1.5-Hour)
IdeaGuides: Training and Meeting Facilitation
|
Corporate / Group Training
-
Multiple (2)
-
On-site
This powerful, tailored, 1.5-hour workshop will give your staff more than just the foundation on providing good internal and external...
Customer Service Excellence: Virtual Training For Call Centers (4-Hour)
IdeaGuides: Training and Meeting Facilitation
|
Corporate / Group Training
-
Multiple (2)
-
On-site
This powerful, tailored, 4 and 8 hour workshop will give your staff more than just the foundation on providing good...
Getting to Yes: Influencing for Optimal Results
Wilson Learning
|
Corporate / Group Training
-
Worldwide
-
On-site
Getting to Yes: Influencing for Optimal Results Strong collaborating and influencing skills are needed to ensure managers have the ability...
Negotiating with Suppliers
RED BEAR Negotiation Limited Liability Company
|
Corporate / Group Training
4.9
(14)
-
Multiple (2)
-
On-site
Purchasing is more than just cost savings. You need your procurement professionals to enable growth, impact financial performance, and build...
The Consultative Process
Wilson Learning
|
Corporate / Group Training
-
Worldwide
-
On-site
As organizations strive to address their clients’ critical business issues, technical professionals play an important role in creating and implementing...
Negotiating With Vendors
Strategy Execution
|
Corporate / Group Training
-
United States of America
-
On-site
Negotiation is an invaluable skill for any vendor manager. Not only do you negotiate agreements with vendors and contractors, but...
Cross-Cultural Negotiation
RED BEAR Negotiation Limited Liability Company
|
Corporate / Group Training
-
Multiple (2)
-
On-site
The basis of successful international negotiations begins with an understanding that negotiations are a conversation aimed at reaching an agreement...
Persuasive Dialogue™
Communispond
|
Corporate / Group Training
5.0
(644)
-
United States of America
-
On-site
This course gives participants the skills to advance a point of view and to listen effectively to others. Drawing content...
Naturally Series
Learn2
|
Corporate / Group Training
5.0
(3)
-
Multiple (2)
-
Self-paced Online, On-site
Communicate Naturally is a fully immersive program (including a Live or Digital Session). This is not a seminar. Learn2 PROMISES...
Relieving Call Center Burnout
Goldy Ventures
|
Corporate / Group Training
-
Top 10 Course
-
Multiple (2)
-
On-site, Virtual Classroom
Call center agent attrition in the United States hovers around 30–50 percent; and burnout is a pervasive contributor to this...
Workplace Series™
Communispond
|
Corporate / Group Training
-
United States of America
-
On-site
By breaking down the courseware into easy to understand topics that are then immediately practiced, it provides a learning experience...
Negotiation Strategies
IFI Training
|
Corporate / Group Training
-
Multiple (2)
-
On-site
A 1 or 2-Day Workshop designed to improve the negotiation skills of business professionals who need to be persuasive and...
Boosting Technicians’ Customer Service Performance
Goldy Ventures
|
Corporate / Group Training
-
Multiple (2)
-
Virtual Classroom, On-site
Did you know that it costs six to seven times as much money to capture a new customer as it...
Building Better Customer Relationships
IFI Training
|
Corporate / Group Training
-
Multiple (2)
-
On-site
A 1-Day Workshop designed to help business professionals form close relationships with new customers and deepen existing customer relationships. Strong...
Customer Service Strategies
IFI Training
|
Corporate / Group Training
-
Multiple (2)
-
On-site
A 1-Day Workshop designed to help business professionals attract, satisfy, and preserve “customers”, both internal and external. Satisfied customers impact...
Ads
