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ITIL Service Operation - In House
Procept Associates Ltd.
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Corporate / Group Training
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Intermediate level
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Worldwide
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On-site
The Information Technology Infrastructure Library (ITIL) has become the de-facto best practice standard for the provision of high quality IT...
ITIL V3 Foundation - In House
Procept Associates Ltd.
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Corporate / Group Training
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Beginner level
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From 500 CAD
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Worldwide
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On-site
ITIL is the most widely accepted approach to IT service management in the world. It provides a cohesive set of...
ITIL Service Offerings and Agreements - In House
Procept Associates Ltd.
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Corporate / Group Training
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Intermediate level
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Worldwide
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On-site
The 4-day TIL Service Offerings and Agreements course is an independent certification and is also a step in the preparation...
Mastering Business Analysis - In House
Procept Associates Ltd.
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Corporate / Group Training
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Intermediate level
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Worldwide
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On-site
The demand for experienced business analysts increases as the business analysis profession becomes more globally recognized and standardized, and employers...
IT Service Management Foundation V3 - In House
Procept Associates Ltd.
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Corporate / Group Training
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Beginner level
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Worldwide
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On-site
ITIL V3 was designed from the lifecycle perspective, recognizing that for a service to be created, it should have the...
PRINCE2 Foundation - In House
Procept Associates Ltd.
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Corporate / Group Training
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Beginner level
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Worldwide
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On-site
This 3-day foundation course is aimed at individuals who need to be informed members of a project management team within...
ITIL Service Strategy - In House
Procept Associates Ltd.
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Corporate / Group Training
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Intermediate level
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Worldwide
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On-site
The Information Technology Infrastructure Library (ITIL) has become thede-facto best practice standard for the provision of high quality IT services...
Change Management Practitioner (CMP) Certification - In House
Procept Associates Ltd.
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Corporate / Group Training
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Advanced level
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Worldwide
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On-site
You will examine the application of various change management techniques in different contexts. The two day program focuses on understanding...
Advanced Project Scheduling and Controls - In House
Procept Associates Ltd.
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Corporate / Group Training
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Advanced level
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Worldwide
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On-site
How good are your estimates and schedules? This course is for your project controls officers to continue their learning of...
Introduction to Program Management - In House
Procept Associates Ltd.
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Corporate / Group Training
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Intermediate level
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Worldwide
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On-site
Programs are suites of interrelated projects and operational activities. Program managers coordinate the efforts of project teams, functional groups, product...
Introduction to Project Management - In House
Procept Associates Ltd.
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Corporate / Group Training
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Beginner level
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Worldwide
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On-site
Having good, consistent project management practices has been directly linked to improving project performance, such as completing on time, on...
Introduction to Project Management - In House
Procept Associates Ltd.
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Corporate / Group Training
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Beginner level
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From 499 USD
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Worldwide
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On-site
This course consists of 15 interactive, self-directed online learning modules that individual learners can complete at their own pace. The...
Project Management Skills for Non-Project Managers - In House
Procept Associates Ltd.
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Corporate / Group Training
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Beginner level
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From 99 USD
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Worldwide
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On-site
From managers to staff members, the need to assume leadership responsibilities for projects is always needed, regardless of your job...
Validating Assumptions and Perceptions - In House
Procept Associates Ltd.
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Corporate / Group Training
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Beginner level
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Worldwide
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On-site
Every day, all day long, we make assumptions. Most of our assumptions are based on our perception of what is...
IT Service Management Foundation V4 - In House
Procept Associates Ltd.
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Corporate / Group Training
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Beginner level
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Worldwide
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On-site
Information Technology Infrastructure Library (ITIL) is a widely-adopted body of knowledge and global best practice framework for service management. ITIL...
Active Listening - In House
Procept Associates Ltd.
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Corporate / Group Training
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Beginner level
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Worldwide
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On-site
Most people listen to respond instead of listening to understand. Do you have the tools and skills to listen well...
Agile Executive Awareness - In House
Procept Associates Ltd.
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Corporate / Group Training
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Beginner level
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From 40 USD
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Worldwide
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On-site
As more and more project teams start to talk about using agile methods to improve delivery success, project sponsors and...
Agile Requirements Management - In House
Procept Associates Ltd.
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Corporate / Group Training
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Intermediate level
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Worldwide
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On-site
In agile projects, there are no requirements” is one common misconception of many about agile projects. In reality, agile projects...
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