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Defusing Employee Attitude Problems
Proven Training Solutions
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Corporate / Group Training
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Multiple (2)
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On-site, Webinar, Virtual Classroom
A manager that can control and promote a respectful work environment will improve morale and performance. The Defusing Employee Attitude...
Complex Wage and Hour Issues and Calculations
Lorman Education Services
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Professional Course
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From 209 USD
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Online
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Webinar
Understand the intricacies of wage and hour laws and practical steps to prevent costly litigation and government audits. Employers across...
Managing Emotions Under Pressure
Pryor Learning
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Professional Course
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Multiple (2)
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From 149 USD
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Online
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Virtual Classroom
Improve yourself and your relationships with others using the most effective tools of modern psychology to conquer tough situations and...
From Religion to Romance, Bullying to FMLA Abuse: Avoiding and Handling Thorny Employee Issues
Lorman Education Services
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Professional Course
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From 209 USD
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Online
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Self-paced Online
Come away with practical tips to avoid costly and complex employee issues. Would you know how to respond if one...
Oral Communication: Personality Talk
Wronski Associates
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Corporate / Group Training
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Multiple (2)
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On-site, Virtual Classroom
Differences of personality or operational style can be a primary source of conflict in the workplace. Such energy robbing conflict...
Courage to Communicate
Wronski Associates
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Corporate / Group Training
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Beginner level
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Multiple (2)
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Virtual Classroom, On-site
Anytime people work together, there’s bound to be a conflict. Understanding how to manage the conflict and how to have...
Oral Communication: Communication Style Differences
Wronski Associates
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Corporate / Group Training
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Multiple (2)
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On-site, Virtual Classroom
At the heart of any business is relationships - between the company and its customers, management and its employees, and...
Difficult Conversations
Lausanne Business Solutions
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Corporate / Group Training
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Multiple (2)
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On-site, Blended, Virtual Classroom
Eventually, we all find ourselves in difficult conversations. They are an inevitable part of our personal and professional lives. Whether...
Handling Difficult Situations
Chart Learning Solutions
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Professional Course
4.8
(13)
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Intermediate level
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Online
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Self-paced Online
When a service problem occurs, it’s also likely to create an upset or irate customer, further compounding an already sticky...
Effective Techniques for Dealing with Difficult Customers
Pryor Learning
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Professional Course
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From 199 USD
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Online
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Webinar
Dealing with customers and handling their complaints is stressful — and risky — business! When customers are confrontational, over demanding...
Free Webinar: Responding Productively to Microaggressions at Work
Corporate Education Group
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Professional Course
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Online
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Webinar
Microaggressions are “brief and commonplace verbal, behavioral, and environmental indignities, whether intentional or unintentional, that communicate hostile, derogatory, or negative...
Unconscious Bias in the Workplace
Infopro Learning
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Corporate / Group Training
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Multiple (2)
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Virtual Classroom, On-site
The training program on Unconscious Bias in the Workplace addresses the implicit attitudes and stereotypes that can affect our interactions...
Leave It to Beaver Meets Netflix - Bridging the Generation Gap
Wronski Associates
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Corporate / Group Training
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Beginner level
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Multiple (2)
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Virtual Classroom, On-site
The workplace is now a community made up of people from four different generations. To create a community capable of...
Listening: the Heart of Communication
Wronski Associates
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Corporate / Group Training
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Multiple (2)
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Virtual Classroom, On-site
"I know you think you know what I said, but I don't think you really understand what I meant." It...
Invisible Differences in the Workplace
Wronski Associates
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Corporate / Group Training
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Multiple (2)
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On-site, Virtual Classroom
For at least the last two decades, organizations across America have implemented programs and strategies designed to create an environment...
Constructive Negotiation: Building Agreements that Work
Barnes & Conti Associates, Inc.
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Corporate / Group Training
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Multiple (2)
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On-site
Whether one is negotiating with a colleague, a supplier, a customer, or a partner in business, skills in negotiation are...
Let's Make a Deal: Techniques for Negotiating Win-win Solutions
Wronski Associates
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Corporate / Group Training
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Multiple (2)
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Virtual Classroom, On-site
Like it or not, you are a negotiator. Everyone negotiates something every day. In our world today, the emphasis on...
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