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Sales and Customer Service Training for Call Center Agents
Mainstream Corporate Training
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Corporate / Group Training
5.0
(1)
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Multiple (2)
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On-site, Self-paced Online, Virtual Classroom
Whether we choose to embrace them or cannot stand being interrupted by their calls, call centers are a business element...
Solution Selling Program
Eagle's Flight
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Corporate / Group Training
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Top 10 Course
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Multiple (2)
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On-site
Sales is not about force-fitting a product onto a customer. Rather, it’s about first finding out exactly what the customer...
A Masterclass in Bonds and Fixed Income (In-House)
IFF - International Faculty of Finance
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Corporate / Group Training
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From 4,895 GBP
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Worldwide
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On-site
Price fixed rate bondsat a glance - without using a calculator Price fixed rate bondson your phone and in Excel...
Active Listening - In House
Procept Associates Ltd.
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Corporate / Group Training
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Beginner level
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Worldwide
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On-site
Most people listen to respond instead of listening to understand. Do you have the tools and skills to listen well...
Advanced Facilitation Techniques - In House
Procept Associates Ltd.
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Corporate / Group Training
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Advanced level
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Worldwide
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On-site
Group dynamics and group decision-making are key components of project and organization success. Unfortunately, many groups struggle to communicate and...
Advanced Requirements Modeling and Analysis - In House
Procept Associates Ltd.
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Corporate / Group Training
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Advanced level
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Worldwide
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On-site
Modern solutions are complex systems with many inter-related components. The business analyst’s role is to discover and document the requirements...
Agile Documentation Best Practices - In House
Procept Associates Ltd.
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Corporate / Group Training
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Beginner level
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From 30 USD
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Worldwide
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On-site
Tired of wasting time creating documents that no one will ever read? Spending hours fussing with documents to make them...
Artificial Intelligence in Banking (In-House)
IFF - International Faculty of Finance
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Corporate / Group Training
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Worldwide
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On-site
Designan AI infrastructure for your bank Buildmulti-stakeholder AI partnerships Use the latestcutting-edge business applications of AI within front and back...
Asset & Liability Management for Banks (In-House)
IFF - International Faculty of Finance
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Corporate / Group Training
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From 2,999 GBP
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Worldwide
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On-site
Measure and control ALM risks and opportunities Identify the key asset and liability risk management issues Identify key financial control...
Building an Accountable Culture
Infopro Learning
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Corporate / Group Training
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Multiple (2)
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On-site, Virtual Classroom
The Building an Accountable Culture training program has been designed to cater to Front-Line Leaders and Leaders of Leaders. It...
CAPM® Exam Preparation - In House
Procept Associates Ltd.
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Corporate / Group Training
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Beginner level
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Worldwide
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On-site
This 3½ day course is designed as intense preparation for those preparing to write the Certified Associate in Project Management...
CBAP Exam Preparation - In House
Procept Associates Ltd.
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Corporate / Group Training
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Intermediate level
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Worldwide
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On-site
The Certified Business Analysis Professional™ (CBAP®) designation is increasingly recognized as the benchmark for personnel in a business analysis role....
Certified Agile Project Manager - In House
Procept Associates Ltd.
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Corporate / Group Training
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Worldwide
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On-site
Whether in government or private industry, project managers face a huge challenge when confronted with continually changing requirements. How can...
Choosing the Right Approach - In House
Procept Associates Ltd.
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Corporate / Group Training
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Beginner level
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Worldwide
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On-site
When starting a new project, one of the most important decisions you can make is choosing the right project delivery...
Communicating With Clarity - In House
Procept Associates Ltd.
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Corporate / Group Training
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Beginner level
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Worldwide
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On-site
Impactful speaking abilities lead to collaborative relationships and synergistic performance. Most people think that to speak all you have to...
Communication Strategies for the Workplace
GoldSRD
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Corporate / Group Training
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Multiple (2)
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On-site, Virtual Classroom
Best Practices in Interoffice Communication For the better part of every day, we are communicating to and with others. Whether...
Conflict – From Prevention to Resolution - In House
Procept Associates Ltd.
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Corporate / Group Training
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Beginner level
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Worldwide
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On-site
When people are working together, differences of opinion and approach are inevitable. Conflict can create problems in work productivity and...
Constructive Debate A Collaborative Approach to Building Better Ideas - In House
Procept Associates Ltd.
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Corporate / Group Training
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Beginner level
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Worldwide
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On-site
To be successful as global competitors, leaders in today’s organizations must establish and maintain an environment that supports the open...
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