Learn how we sort results
Do you want to learn how we sort our results? Read more about about how courses are ranked in the search results.
Relevance
Call Center Associate Certified (Corporate)
Management and Strategy Institute
|
Corporate / Group Training
4.9
(42)
-
United States of America
-
On-site
Call centers have become integral to the operations of countless companies across various industries. They serve as centralized hubs for...
Effective Customer Service Training for Business Success
Infopro Learning
|
Corporate / Group Training
-
Worldwide
-
On-site
Customer service training programs are tailored to thoroughly train your employees and drive your organization forward by improving customer satisfaction...
Commitment to Extraordinary Service
Infopro Learning
|
Corporate / Group Training
-
Multiple (2)
-
Virtual Classroom, On-site
The Commitment to Extraordinary Service training program aims to cultivate a customer-centric approach by focusing on the mindset and abilities...
Critical Service and Sales™ Skills
Janek Performance Group
|
Corporate / Group Training
-
Multiple (3)
-
Virtual Classroom, On-site
Best-in-class companies place critical importance on providing an effective customer experience. Every customer interaction should matter; contributing to an overall company...
Delivering World-Class Customer Service
Velocity Knowledge
|
Corporate / Group Training
-
United States of America
-
On-site
Providing exceptional customer service is all about understanding why, how, and WIIFM, or “What’s In It for Me?” This course...
Delivering Seamless Internal Customer Service
Proven Training Solutions
|
Corporate / Group Training
5.0
(45)
-
Multiple (2)
-
On-site, Webinar, Virtual Classroom
Treat and talk with co-workers like they're customers - what a novel concept! Improve communication & collaboration. The Delivering Seamless...
Handling Difficult & Demanding Customers
Proven Training Solutions
|
Corporate / Group Training
-
Multiple (2)
-
On-site, Webinar, Virtual Classroom
When the difficult or demanding customer is IN CONTROL, we are OUT OF CONTROL. Learn to manage the situation. One...
Scrum Product Owner Certification Training - In House
Procept Associates Ltd.
|
Corporate / Group Training
-
Intermediate level
-
Worldwide
-
On-site
In every scrum project the product owner plays a vital role. First, by ensuring a clear communication of product or...
ITIL V3 Executive Orientation - In House
Procept Associates Ltd.
|
Corporate / Group Training
-
Beginner level
-
From 95 USD
-
Worldwide
-
On-site
This training course is an effective way to introduce an Executive management team to the concepts, relationships and benefits of...
Service Attitude Courses
Chart Learning Solutions
|
Corporate / Group Training
-
United States of America
-
On-site
A positive service attitude is essential for creating outstanding customer experiences. This course builds the mindset and skills required to...
ISO 20000 Foundation (Service Management System) - In House
Procept Associates Ltd.
|
Corporate / Group Training
-
Beginner level
-
Worldwide
-
On-site
The requirements for the ISO/IEC 20000-1 international standard include the design, transition, delivery and improvement of services that fulfill service...
ITIL® 4 Foundation
Velocity Knowledge
|
Corporate / Group Training
-
Multiple (3)
-
Classroom, On-site, Virtual Classroom
This course provides IT leaders, practitioners, support staff and staff interfacing with the organization’s digital and information systems functions with...
Microsoft Office 365 Administration and Troubleshooting
Velocity Knowledge
|
Corporate / Group Training
-
Multiple (3)
-
Classroom, On-site, Virtual Classroom
This is an intermediate, three-day, instructor led training (ILT) course that targets the needs of information technology (IT) professionals who...
LMS administration
Infopro Learning
|
Corporate / Group Training
-
Worldwide
-
On-site
Our Learning Management System (LMS) is designed to keep track of all aspects of training programs, including registrations, online training...
Managed Learning Transformation Services
Infopro Learning
|
Corporate / Group Training
-
Worldwide
-
On-site
Managed Learning Services (MLS) are designed to optimize employee training for organizations in an agile and effective way. With years...
Product and Procedural Knowledge Courses
Chart Learning Solutions
|
Corporate / Group Training
-
United States of America
-
On-site
In-depth product and procedural knowledge enables representatives to provide truly excellent service. This course builds comprehensive expertise on company offerings...
Award-winning Content Development Custom-learning Content
Infopro Learning
|
Corporate / Group Training
-
Worldwide
-
On-site
Consolidating modern learning experiences in training programs requires the development of relevant content as an essential component. We create engaging...
Ads
