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Using Emotional Intelligence in a Call Centre (Corporate)
Building Blocks Learning Network
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Corporate / Group Training
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North America
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On-site
Working in a call centre or a client-centered job can be rewarding, although it can also come with challenges such...
Verbal De-Escalation (Corporate)
Building Blocks Learning Network
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Corporate / Group Training
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North America
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On-site
These are increasingly stressful times. In dealing with delicate or complex situations, you may find your client or even colleague...
Virtual Teams for Success (Corporate)
Building Blocks Learning Network
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Corporate / Group Training
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North America
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On-site
This course is designed for managers and team members working in a virtual environment. Whether the team is virtual, or...
Writing for Results: Advanced Techniques (Corporate)
Building Blocks Learning Network
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Corporate / Group Training
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North America
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On-site
This two-day workshop will enhance your skills to get results by making a logical case and meeting the information needs...
Writing for Success: The Fundamentals (Corporate)
Building Blocks Learning Network
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Corporate / Group Training
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North America
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On-site
This two-day workshop will build your confidence to prepare written documents. It will provide you with techniques to improve the...
Writing for the Web (Corporate)
Building Blocks Learning Network
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Corporate / Group Training
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North America
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On-site
Are you or your organization facing large volumes of information that need to be disseminated on the web? To add...
Writing Operational Policies and Procedures (Corporate)
Building Blocks Learning Network
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Corporate / Group Training
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North America
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On-site
This workshop will equip participants with tools and techniques to write operational policies that clearly define the requirements for operational...
Writing Strategic Briefing Notes (Corporate)
Building Blocks Learning Network
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Corporate / Group Training
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North America
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On-site
This workshop helps writers prepare a succinct document, with ideas logically presented and in an easy to-read format. You will...
The Facilitative Trainer - In House
Facilitation First Inc
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Corporate / Group Training
5.0
(7)
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Multiple (2)
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Virtual Classroom, On-site
With today’s rapid pace of change and the need to disseminate information quickly, many organizations rely on internal staff, who...
Basics of Problem Solving
Analyze and Improve Inc.
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Professional Course
5.0
(2)
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6/1/2025
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Multiple (2)
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Classroom, On-site
(Cours disponible en français: Résolution des problèmes) Training involves the basic skills associated with Problem Solving and Root Cause Analysis....
Change Management: Practical concepts and applications
Analyze and Improve Inc.
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Professional Course
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5/1/2025
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Multiple (2)
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On-site, Classroom
Provide an introduction on some of the more robust and popular approaches to change management. In each case, review the...
Lock It, Tag It and Live: Low and High Voltage Electrical Workers
Canada Training Group
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Corporate / Group Training
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Canada
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On-site
The "Lock It, Tag It and Live: Low and High Voltage Electrical Worker" course is a critical training program aimed...
Practical Data Analytics
Analyze and Improve Inc.
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Professional Course
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Multiple (2)
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Classroom, On-site
Entering into Data Analytics without having the proper level of human interaction often results in disappointment. There are numerous examples...
Supervisory Training
Analyze and Improve Inc.
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Professional Course
5.0
(2)
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7/1/2025
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Multiple (2)
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Classroom, On-site
SUPERVISORY LEADERSHIP There are key components that should be part of any successful front-line supervisory training program. The first covers...
Fundamentals of Industrial and Substation Battery Testing & Maintenance
Canada Training Group
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Professional Course
5.0
(5)
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Canada
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On-site
The "Fundamentals of Industrial and Substation Battery Testing & Maintenance" course is a comprehensive one-day training program designed for individuals...
Leadership Social Skills: Improve Your Ability to Communicate, Influence and Coach Others
Analyze and Improve Inc.
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Professional Course
5.0
(3)
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Top 10 Course
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From 995 CAD
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Multiple (3)
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Classroom, Webinar, On-site
(Cours disponible en français: Compétences Sociales de Leadership) Most people are well equipped from a technical perspective, having the practical...
Lean Six Sigma Green Belt
Analyze and Improve Inc.
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Professional Course
4.8
(11)
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From 2,495 CAD
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Multiple (3)
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Classroom, On-site
Training provides a program which blends an equal portion of Lean, Six Sigma and Social Leadership principles (Lean Six Sigma)....
Microsoft Office Bootcamp: Excel, Word and PowerPoint. From Basics to Advanced practical usage
Analyze and Improve Inc.
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Professional Course
4.6
(9)
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From 995 CAD
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Multiple (3)
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Classroom, Webinar, Virtual Classroom, On-site
Organizations assume that all of their employees have a solid understanding of Microsoft Office programs, namely Excel, Word and PowerPoint....
Roadmap to Sustainable Continuous Improvement in Mining and Metal Operations
Analyze and Improve Inc.
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Professional Course
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From 1,695 CAD
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Multiple (3)
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Classroom, Self-paced Online, On-site
This course is designed to outline what continuous improvement looks like in the mining and metal industry; similarities and differences...
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